Custodial Manager in Training, SSC / Richmond, VA

Position Title: Custodial Manager in Training - Richmond, VA

SSC Services for Educationis known for our expertise, commitment, and value; and we at SSC truly believe that our people are our greatest asset. By utilizing our associates' knowledge and experience alongside SSC's extensive training, providing supportive management, and offering unparalleled wage and benefit packages as well as career advancement opportunities, we have developed a workforce that differentiates us from our competitors.

SSC Services for Education isa Nationwide Best in Class Facility Service Provider. As a member of Compass Group, North America, we want you to be as great as you can be. We empower our associates to direct their own future, keeping them confident that we support them every step of the way. As a result, our associates embody greatness through their actions, natural passion for quality, and a can-do attitude. The opportunity for greatness is real at SSC and throughout the Compass world.

This position is eligible for an Employee Referral Bonus! If you know someone that is qualified for this role, please use the 'job search' in PeopleHub to refer your referral and email them a link to apply. Your referral will be able to apply by clicking the link in the email. You can check the status through your profile, accessible via Careers in PeopleHub, by clicking on 'referral tracking.' For Employee Referral guidelines, FAQs and the Compass Employee Referral Policy, emailMyReferral@compass-usa.com.

Job Summary
Launch your leadership career with our Custodial Manager in Training (MIT) Program-a hands-on, rotational experience designed for recent graduates and early-career professionals eager to grow in facilities management. Over the course of six months, you'll gain the skills, confidence, and exposure needed to step into an Assistant Director role upon completion.

As a Custodial MIT, you'll dive deep into operations, learn to lead teams, and master the business fundamentals behind running a successful custodial program. This immersive program combines classroom learning, field training, and stretch assignments that prepare you to lead with confidence in a people-first organization.

Who We're Looking For
Our successful MITs are adaptable, people-focused leaders who thrive in dynamic environments and are ready to grow. We look for:

• Adaptability: Thrives in diverse accounts and changing environments.
• Communication: Builds trust with frontline teams, leadership, and clients.
• Analytical Thinking: Applies logic to scheduling, budgeting, and problem-solving.
• Leadership Potential: Demonstrates readiness to guide teams confidently.
• Mobility: Embraces travel, relocation, and career growth opportunities.

Why Join Us?
This isn't just a training program-it's the start of a career path. You'll gain hands-on leadership experience, exposure to diverse accounts, and the tools to make an immediate impact in our people-first culture. If you're ready to grow into a leadership role where you can make a difference every day, our Custodial MIT Program is the perfect place to begin.

What You'll Learn & Do

Operations & Procedures

• Master cleaning standards, daily schedules, and quality assurance systems.
• Learn best practices in safety, chemical handling, and Interplay compliance training.

Leadership Foundations

• Build supervisory skills: scheduling, labor allocation, and performance management.
• Practice conflict resolution and develop effective communication with frontline teams.

Business Acumen

• Understand budget fundamentals, with emphasis on labor and supply control.
• Gain experience in KPI tracking, reporting, and client interaction.

Professional Skills

• Strengthen time management, adaptability, and resilience in new environments.
• Develop strong presentation and communication skills, with access to Ty Boyd training when available.

Timeline of Development

• Months 1-2: Shadow custodians and supervisors, learning day-to-day workflows.
• Months 3-4: Lead small teams and projects under supervision; practice scheduling and inspections.
• Months 5-6: Step into acting supervisor responsibilities and gain exposure to Assistant Director-level reporting and client interaction.

Stretch Assignments
You'll have opportunities to:

• Lead a shift team during a large-scale event or turnover cleaning.
• Conduct a quality inspection and present recommendations to leadership.
• Develop and monitor a labor schedule for one week.
• Create and deliver a safety tailgate training session.

How We Measure Readiness

• Ability to independently lead a shift team.
• Demonstrated accuracy in building and adjusting labor schedules.
• 85%+ performance on a mock client inspection.
• Successful completion of a budget exercise (labor + supply forecast).
• Positive evaluations from both a mentor and site director.

Program Completion & Promotion
By the end of the program, MITs must demonstrate mastery of 80-90% of operational and leadership competencies, successful stretch assignments, and positive client/mentor evaluations. Graduates are then eligible for promotion into Assistant Director roles within the custodial service line.

Apply to SSC today!

SSC is a member of Compass Group USA.

Click here to Learn More about the Compass Story

Associates atSSC are offered many fantastic benefits.

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Applications are accepted on an ongoing basis
• Paid Parental Leave
• Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely,click here for paid time off benefits information.

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Applications are accepted on an ongoing basis.

SSC maintains a drug-free workplace.