Sr. Solution Architect, Microsoft 365 - US REMOTE

Connection Services has a fantastic opportunity for a Sr Solutions Architect O365, working in our Merrimack, NH office working a Hybrid Model. Excellent opportunity to work for a top VAR offering excellent benefits including 3 weeks paid PTO, tuition reimbursement, excellent benefits, etc.; opportunity for growth.

What We Do:

We calm the confusion of IT by guiding the connection between people and technology. If a customer is looking for a better way to manage their warehouse inventory, equip their workforce, or secure their data, we make it happen. All it takes is finding the right combination of tech hardware, software, cloud solutions, and support services. That’s what we do. We’re the IT Department’s IT Department.

Who We Are:

Our team is made stronger by a multitude of backgrounds, experiences, and perspectives. It’s what makes Connection unique—what drives us to innovate and create technology solutions that stand apart from the crowd. We’d love for you to be a part of that fabric, to share your ideas and experiences with a team that thrives on fresh thinking, creativity, and helping others.

Why You Should Join Us:

You’ll find supportive teammates and a rewarding career at Connection—plus great benefits. We take pride in supporting employees with a total rewards package that provides financial, emotional, and physical resources for you and your family. Our compensation, 401k plans, medical insurance, and other benefits are progressive and competitive. We value the importance of our employees’ emotional well-being. To support employees, we provide free therapy visits, mental health coaching and tools, and meditation resources. You’ll also enjoy a generous paid time off package that includes not only vacation and sick time, but also Wellness and Volunteer Time Off days.

• Creates and delivers sellable solutions, based on a combination of requirements gathering, data collection and sizing exercises, and documented design and configuration activities. Utilizes internally established presales tools, as well as vendor-provided and industry-established reference architectures and validated designs, while leveraging Connection’s leading vendor and OEM product portfolios in a way that they can be efficiently and effectively combined into a holistic, integrated solution of product and services.
• Designs advanced solutions that serve the functional and technical requirements of the client, and which best enable the sale and/or delivery of solutions that contribute to the customer’s success and ongoing enhancement of customer lifetime value.
• Assists in the development of new professional and managed services offerings according to a multi-disciplinary framework that best supports Connection’s ability to deliver holistic, unified solution sets that result in positive customer experience (CX) and overall customer satisfaction.
• Articulates and presents the portfolio to Sales, to current and potential customers, as well as to Product Management and Connection’s partners and vendors.
• Assists with the creation and presentation of technical sales strategies to drive growth of advanced technology solutions and services. Supports targeting sales into new accounts and expanding penetration in existing accounts.
• Develops and builds out Connection’s physical and cloud-based labs, in support of technical enablement, delivery of customer-facing demos, development of new services offerings and ISG Plays, and maintenance of partner program requirements.
• Supports COE- and PM-driven organizational compliance efforts by earning and maintaining vendor certifications, accreditations, and competencies.
• May assist with delivery of professional services, remote (to premises or SaaS) or on-site. This may be performed in a team support capacity or as sole delivery engineer.

• An understanding of leading manufacturers' enterprise networking portfolios and architectures.
• Experience with storage and virtualization products from leading manufacturers.
• Demonstrates an understanding of the physical and virtual components that make up the modern data center, at all layers of the stack - along with the operational benefits that Cloud solutions provide. Must have expertise with O365
• Verifiably successful professional solutions selling experience with customer-facing salesmanship proficiency, advanced presentation skills, and experience with up-sell and cross-sell strategies.
• Excellent time management and prioritization with strong organizational skills.
• Excellent oral and written communication skills with ability to prepare and deliver presentations which clearly and articulately demonstrate the value proposition.
• Team orientation with ability to work with all levels of the organization.
• Possesses integrity to do the right thing by Connection and the client.
• Keen appreciation of business and technical requirements.
• Requires an acute understanding of both the technology and business objectives of the client, and the ability to assess the client’s business requirements and technology needs.
• Earns and maintains at least one advanced vendor certification from among the following (HPE, Dell, VMware/Broadcom, Cisco, Microsoft, Citrix) and at least one relevant industry certification (such as ITIL, TOGAF, FinOps, SCRUM, Agile, Linux Foundation). Vendor certifications must be current per vendor’s standards, or less than three years old at time of hire or transfer into the role.
• Microsoft certifications, including Identity and Access Administrator, Endpoint Administrator, Teams Administrator, and the retired Messaging Administrator, alongside additional valuable certifications like Power Platform Functional Consultant, Collaboration Communications Systems Engineer, Information Security Administrator, and Cybersecurity Architect Expert.