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Cloud & AI Sales Specialist

Microsoft
United States, Texas, Irving
7000 State Highway 161 (Show on map)
Aug 05, 2025
OverviewAt Microsoft, our mission is to empower every person and every organization on the planet to achieve more. As a Cloud & AI Sales Specialist, you'll play a pivotal role in turning that mission into action. You'll be part of an inclusive, high-performing, and customer-obsessed team where collaboration, connection, and continuous learning are at the heart of everything we do. In this role, you'll be at the forefront of AI innovation and disruption, partnering with customers to guide them through their AI journey and align solutions with their strategic objectives. Your work will help organizations fully tap into the transformative power of AI to stay competitive and create lasting impact. We are leading a high-growth, AI-powered sales team, one that is deeply connected to our partners and driven by customer success. We are unlocking the largest customer opportunity, backed by the industry's most significant investments. Leveraging the power of AI and our extensive partner ecosystem, we are redefining how our largest customers adopt technology to drive growth and innovation. If you're ready to make a meaningful impact and help lead the AI transformation, we'd love for you to join us on this exciting journey. This opportunity will allow you to: Accelerate your career growthby leading high-impact Cloud and AI Solution Plays across diverse industries and engaging in strategic customer conversations. Hone your technical and consultative selling skillsthrough deep engagements with customers and partners, while building confidence in solution design and execution. Develop deep business acumenby aligning cloud strategies with customer transformation goals and success metrics, and by participating in immersive learning experiences. Strengthen your leadership and influenceby collaborating across teams, contributing to a culture of innovation, and sharing best practices. Build future-ready capabilitiesthrough certifications, hands-on workshops, and continuous learning in cloud and AI technologies. Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees, we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
ResponsibilitiesCustomer Engagement:Ensures each customer understands Microsoft's commitment to secure, AI-powered transformation and aligns the customer's related priorities to the customer success plan, fostering long-term partnerships through AI-driven insights. Ensures partner teams, resources and relationships are activated, driving co-selling strategies and partner attach to each opportunity early in the sales lifecycle. Ensures connections with the partner organization (i.e. GPS) to drive share, partner health, that aligns with execution plans to accelerate customer value realization at scale.Assesses and qualifies sales opportunities following sales frameworks and guidelines, ensuring alignment with AI-enhanced sales methodologies and best practices. Assists in strategy development for pursuing and closing deals. Collaborates across organizations (e.g., Account Team Unit [ATU], CSU, ISD, GPS) to contribute to deal orchestration and handoffs throughout the deal lifecycle with minimal guidance. Utilizes best practices to gain customer buy-in, secure deals, and manage risks to support sales activities across the solution area.Sales & Pipeline Management:Participates in sales pipeline reviews with internal stakeholders to drive forecasting accuracy and meeting sales targets, ensuring the use of AI-powered analytics and forecasting tools to enhance precision. Maintains sales and/or consumption pipeline hygiene to enable tracking to achieve assigned sales metrics using all available tools, resources, and processes. Drives usage and/or consumption pipeline hygiene to actively monitor adoption trends, identify opportunities for intervention, enabling customers to realize the value of solutions purchased, drive expansion, and ensure healthier, more predictable renewals.Assesses business and emerging opportunities in context of provided feedback to contribute to the enhancement of the customer portfolio and support customer innovation initiatives. Utilizes technology (e.g., AI sales agents, automation, Power Platforms) to support growth within the assigned domain. Reviews propensity, renewal, consumption, and usage data to help inform sales strategy prioritization. Coordinates with partners assigned to each account and/or opportunity to assist in handoffs with other teams (e.g., Global Partner Solutions [GPS], Customer Success Unit [CSU], Industry Solutions Delivery [ISD], Partner) throughout the deal lifecycle.Sales Strategy:Participates in discussions with stakeholders and decision makers for customers to identify and qualify sales opportunities. Collaborates with internal stakeholders to support and contribute to customer success. Collaborates with account teams to align the customer's artificial intelligence (AI) transformation vision with their business priorities and success objectives. Incorporates security principles in customer interactions, opportunity, and pursuits to maintain trust and compliance standards.Collaborates with others cross-organizationally and assists in the development of solutions that facilitate AI- and cloud-driven transformations for customers within their solution area. Utilizes existing strategies to help differentiate Microsoft's offerings in a competitive landscape. Leverages established guidelines to advise customers on technologies and solutions that align with their goals and drive digital transformation.Leverages whitespace analysis and partners with others to identify business opportunities within the assigned market domain, utilizing AI-driven market intelligence tools to assess trends and insights. Gathers and assesses market intelligence, trends, and insights with the team. Utilizes established market analysis approach to align sales strategies with market trends with minimal guidance.Assists in assessing solution area(s) and identifies trends to support aligning sales plays with customer demands, incorporating AI-driven predictive analytics to forecast future market needs. Collaborates across teams to suggest solutions that support customer business objectives.
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