New

Maintenance Coordinator

The Community Builders Inc.
vision insurance, paid holidays, 403(b), retirement plan
United States, Pennsylvania, Philadelphia
Jul 31, 2025
About The Community Builders (TCB) Join a growing organization that is strengthening neighborhoods across the nation! The Community Builders, Inc. (TCB) is one of America's leading nonprofit real estate developers and owners. Our mission is to build and sustain strong communities where all people can thrive. Position overview and key responsibilities The Maintenance Coordinator will support the Community Manager and Maintenance staff in the maintenance administrative activities. The Maintenance Coordinator will be responsible for: Manage all aspects of ordering supplies and inventory management to remain in compliance with Net Operating Income and control expenses. Handle administrative requests and queries from Maintenance and Community Manager to include written & verbal communication and scheduling appointments with residents. Process maintenance work orders to include creating, closing and follow up of work orders to ensure resident satisfaction Review and follow of emergency work orders from on call maintenance logs Daily delegation of work orders to maintenance team Weekly reporting of work order status, on site projects and challenges Answering resident, vendors, and employee telephone inquiries, directing and screening calls as appropriate Identify maintenance issues and schedule work needed as a result of those inspections Review, input and resident notification of damage charges Scheduling of unit turnovers to meet 3-5 day process. Inspection of team/vendor work to ensure unit readiness. Coordinate turn-over to administrative staff for leasing Monitor and schedule preventative maintenance schedule Coordinate and assist with required annual, agency and regulatory inspections Assist and train staff on Yardi Maintenance and the mobile app in managing completion of work orders, unit turnovers, and inspections Process vendor set up to include distribution of vendor packet and review for submission Process vendor changes (ie., W9, remittance or address change and follow up regarding expired COI) Support Vendor by assisting with ACH set up and proper invoice submission Support Maintenance team in procuring vendor bids for services and projects to include bid analysis, scheduling and as necessary meeting with vendors Attend weekly meetings with Portfolio Maintenance Manager, Community Manager and Maintenance team to discuss the status of ongoing capital and site projects Provide input regarding Assist with submission of quarterly replacement reserve requests Coordinates on call schedule Complete quarterly Building & Grounds reports in conjunction with PMM and/or maintenance team Maintain and control all maintenance logs (ie., snow, building equipment and appliance replacement) Inspect shop for Shop Compliance Coordinate Warranty registrations for equipment and appliance Schedule equipment preventative maintenance General clerical duties to include, but not limited to: photocopying, faxing, scanning, mailing and filing. Other duties as may be assigned. What we're looking for Outstanding organizational and time management skills and the ability to prioritize work. Attention to detail and problem-solving skills. Excellent written and verbal communication skills. Ability to undertake, balance, and manage multiple tasks and assignments Knowledge of office management systems and procedures. Working knowledge of office equipment, like printers and fax machines. Proficiency in MS Office (MS Excel and MS PowerPoint, in particular) and Yardi. Excellent customer service skills & the ability to create a customer focused culture. Must possess the ability to communicate effectively with all levels of management, employees and outside contacts. Minimum one year in an administrative support role. Experience working with minimal supervision and perform effectively under tight time deadlines Ability to rotate/transport between sites Benefits Medical, dental, and vision insurance 12 Paid Holidays & tenure-based PTO accruals Employer contributions to Health Savings Accounts Company paid Life & Disability Insurance 403(b) retirement plan with company match Tax-advantage accounts: commuter/parking, medical & dependent care FSA Hospital & Critical Illness Insurance Confidential, 24/7 Employee Assistance Program The Community Builders is an equal opportunity employer.