New

Scheduling Specialist Home Care

LHC Group
United States, Louisiana, Baton Rouge
Jul 31, 2025
Summary We are hiring for a Scheduler/ Case Coordinator for our home care patients in our Baton Rouge office. This position is full time, Monday-Friday 8a-430p. Home Care scheduling experience preferred, General office duties, scheduling staff etc. At Egan-Ochsner Pediatric Private Duty, part of the LHC Group, we embrace a culture of caring, belonging, and trust and enjoy the meaningful connections that come from it: for the whole patient, their families, each other, and the communities we serve-it truly is all about helping people. We strive to offer benefits that reward the whole you! Responsibilities Coordinates and ensures the scheduling of client cases on a daily basis. This includes selecting the appropriate caregiver, communicating with the family or client on an ongoing basis regarding staffing. Manage inquiry calls from clients, client families, and caregivers. Performs family consultation visits as assigned Participates in the orientation of new caregivers Processes payroll for caregivers on a weekly basis. Ensures computer data is updated and accurate for client schedules and employee availability Anticipates staffing needs and works with the Executive Director and/or Business Manager to ensure that an adequate pool of employees is maintained. Ensures that all clients requested services hours are staffed with appropriate personnel Follows all LHC Group policies and procedures and state/funded programs as appropriate Continually monitors customer satisfaction and informs the Executive Director and/or Business Manager of any issues related to customer satisfaction Keeps the Executive Director and/or Business Manager informed of any employee/client incidents and works with the Executive Director to bring resolution to any identified problems Performs on-site home visits as needed Ensures on-site supervisory visits are conducted per policy Informs the Executive Director and/or Business Manager of any overtime requested or worked by caregivers Ensures that pay rates are within the acceptable ranges Responsible for coordinating, entering, and auditing payroll/billing on a weekly basis and ensuring the entry is timely and accurate. Assists in the process of interviewing and hiring of caregivers Participates in the orientation process for all staff Ensures that all employees are provided appropriate orientation to assignments or job. Assists in the process of maintaining employee personnel files Performs data entry of new clients and employees as needed Compiles and maintains client files Participates in the on call rotation of the agency All other duties as assigned. Education and Experience Education & Experience High school education or equivalent required. Skill Requirements Scheduling and data entry experience preferred. Ability to coordinate many activities at one time. Strong customer service skills. #LI-SH1 #LI-KS2 Company Overview LHC Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. At LHC Group we are proud to offer benefits that support your physical and emotional wellbeing. Review LHC Group's comprehensive benefits and perks: https://bit.ly/LHCGBenefits *Egan Ochsner HCBS* a part of LHC Group family of providers - the preferred post-acute care partner for hospitals, physicians, and families nationwide. We deliver high-quality, cost-effective care that supports our patients when and where they need it. From our home health, hospice, and community-based services to inpatient care at our clinics and hospitals, our mission is to reach more patients and families with effective and efficient healthcare. More hospitals, physicians, and families choose LHC Group because we are united by a single shared purpose: *It's all about helping people.*