The Broward County Board of County Commissioners is seeking qualified candidates for Substance Abuse Case Worker with the Broward Addiction Recovery Center.
General Description
Paraprofessional work, providing technical assistance and administrative support and, depending upon area of assignment, patient care assistance, for the professional, clinical, and/or nursing staff within a County addiction/substance abuse treatment program or facility.
May be assigned to a County addiction/substance abuse facility, e.g., a receiving center, admissions office, or inpatient or residential treatment facility, and/or may provide non-clinical casework to consumers within a County addiction/substance abuse program. While actual tasks may vary, depending upon area of assignment, work generally involves assisting professional, clinical, and nursing staff in the treatment and care of program participants in accordance with the established methods and procedures of the County addiction/substance abuse program and state regulations.
Judgment and discretion are used in assisting program participants. Work is performed with some independence in daily operations within approved policies and procedures and is evaluated through reports and observation of results.
Minimum Education and Experience Requirements:
Requires a Bachelor's degree from an accredited college or university with major coursework in social work, psychology, gerontology, or closely related field.
(One year of relevant experience may be substituted for each year of required education, depending upon area of assignment.)
Requires two (2) years experience as caseworker or providing direct client services in an addiction/substance abuse treatment or mental health facility or program.
Special Certifications and Licenses
Depending upon assignment, Certified Addiction Counselor (CAC) Certification and a valid Florida Driver's License may be required.
Preferences
- Certified Addiction Counselor (CAC) Certification or other applicable FL Certification Board Certifications
- Master's degree from an accredited college or university with major course work in social work, psychology, or closely related field
- Bilingual English/Spanish, English/Creole, English/French, and/or English/Portuguese
The functions listed below are those that represent the majority of the time spent working in this class. Management may assign additional functions related to the type of work of the job as necessary.
Assists professional, clinical, or nursing staff in performing routine tasks associated with their job functions. Attends and participates in staff meetings. Assists with development and implementation of treatment plans.
Assists staff in monitoring visitors and program participants.
Enters data into departmental, divisional, agency, and/or ADM mandated software programs for charting, discharge, billing, and other related purposes.
Interacts with and monitors behavior of program participants throughout their daily routine. Prompts or encourages participation in scheduled program activities and may assist with conduct of routine activities.
Interacts with coworkers, program participants, and/or program participants' families in a manner that supports the treatment or recovery plan and agency and County policy. Responds to inquiries about agency programs and services or refers inquiries to outside resources as appropriate.
Maintains confidentiality of program participants and program participant records.
May accompany or transport program participants going to receive health care, treatment, social services, etc.
May assist with facilitation or facilitate group education programs. May speak to groups and organizations on the nature and impact of addiction/substance abuse. May present training and educational modules for prevention presentations.
May assist with maintaining the cleanliness of the facility and in providing a safe and protected environment for program participants and staff.
May check and record program participant's vital signs such as blood pressure, pulse, weight, temperature. May observe and collect urine specimens.
May collect and record receipt of monies for program services. May assist in determining program participants eligibility and application for financial assistance including Medicare.
May conduct community outreach activities and assist consumers in their recovery in accordance with the established methods and procedures of the agency's addiction/substance abuse treatment program and state regulations.
May conduct non-clinical comprehensive assessments, complete non-clinical recovery plans, and make referrals as needed.
May inspect belongings of program participants upon admission or while in an agency addiction/substance abuse rehabilitation/treatment facility.
May perform supervised case management activities. May discuss general and specific needs and problems relating to chemical dependency with program participants and families.
Participates in educational programs to maintain and increase job knowledge and skills.
Provides general administrative support such as filing, answering telephones, and logging in program participants.
Records pertinent information in program participant charts in keeping with agency charting protocols. Creates and maintains program participant records, which may include shift reports and clinical or case staffing. May use computer based office software applications.
Reports program participant behavior to clinical or nursing staff as needed. Assists in monitoring visitors. May provide supportive services and information based on personal experiences with addiction/substance abuse.
Performs related work as required.
Competencies
Makes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. Gathers basic information to understand a problem and find a solution. Seeks to understand and apply systematic problem-solving methods; distinguishes symptoms from underlying problems.
Makes good and timely decisions that keep the organization moving forward. Knows when to act independently and when to escalate issues. Integrates various inputs, decision criteria, and trade-offs to make effective decisions. Typically makes good independent decisions.
Provides direction, delegating, and removing obstacles to get work done. Confirms mutual agreement on accountabilities, fostering strong coordination and minimizing duplicated efforts. Communicates delays or problems early so others can manage their own work schedules effectively.
Holds self and others accountable to meet commitments. Accepts responsibility for own work, both successes and failures. Handles fair share and does not make excuses for problems. Usually meets commitments to others.
Consistently achieves results, even under tough circumstances. Holds self to high standards of performance; sets some challenging goals; wants to achieve meaningful results; pursues initiatives/efforts to successful completion and closure. Focuses on key goals, even during setbacks and obstacles.
Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences. Disseminates knowledge, insights, and updates in a polished, precise, and compelling manner. Demonstrates a deep interest in others' comments. Creates rich documents and reports.
Maneuvers comfortably through complex policy, process, and people-related organizational dynamics. Has a firm grasp on organizational culture and politics; connects with key stakeholders and knows when to bring something to their attention.
Actively seeks new ways to grow and be challenged using both formal and informal development channels. Shows commitment to own leadership development and encourages others to expand their expertise and skills; uses stretch opportunities to broaden capabilities aligned with organizational needs.
Operates effectively, even when things are not certain or the way forward is not clear. Embraces change, staying focused, positive, and effective. Addresses problems without clear solutions, making substantial progress.
County Core Values
All Broward County employees strive to demonstrate the County's four core behavioral competencies.
- Collaborates: Building partnerships and working collaboratively with others to meet shared objectives.
- Customer focus: Building strong customer relationships and delivering customer-centric solutions.
- Instills trust: Gaining the confidence and trust of others through honesty, integrity, and authenticity.
- Values differences: Recognizing the value that different perspectives and cultures bring to an organization.
Americans with Disabilities Act (ADA) Compliance
Broward County is an Equal Opportunity Employer committed to inclusion. Broward County is committed to providing equal opportunity and reasonable accommodations to qualified persons with disabilities. We support the hiring of people with disabilities; therefore, if you require assistance due to a disability, please contact the Professional Standards Section in advance at 954-357-6500 or email Profstandards@broward.org to make an accommodation request.
Emergency Management Responsibilities
Note: During emergency conditions, all County employees are automatically considered emergency service workers. County employees are subject to being called to work in the event of a disaster, such as a hurricane, or other emergency situation and are expected to perform emergency service duties, as assigned.
County-wide Employee Responsibilities
All Broward County employees must serve the public and fellow employees with honesty and integrity in full accord with the letter and spirit of Broward County's Employee Code of Ethics, gift, and conflict of interest policies.
All Broward County employees must establish and maintain effective working relationships with the general public, co-workers, elected and appointed officials and members of diverse cultural and linguistic backgrounds, regardless of race, color, religion, sex, national origin, age, disability, marital status, political affiliation, familial status, sexual orientation, pregnancy, or gender identity and expression.