Facilities Manager

JLL empowers you to shape a brighter way.

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

The Facilities Manager serves as the primary point of contact for facilities management, supporting the Senior Facilities Manager and/or Account Manager along with the IFM team. This role ensures high-quality service delivery, anticipates client needs, and strives to exceed contractual performance indicators. Responsibilities include coordinating client requirements, managing service delivery, and maintaining strong client relationships.

- Manage third-party contractors/vendors and monitor work order completion.

- Oversee daily work order reviews to ensure high performance and customer satisfaction.

- Manage vendor performance for Preventative and Recurring Maintenance activities.

- Conduct facilities inspections and generate work orders for identified deficiencies.

- Support operational and engineering initiatives.

- Support sourcing and human experience initiatives.

- Develops and support the Senior Facilities Manager in establishing site-level annual budgets.

- Responsible for managing operational budgets in collaboration with client representatives.

- Provide monthly and quarterly variance reports on operating budgets.

- Responsible for developing and implementing annual management plans for assigned buildings.

- Ensure facility services comply with local regulations and account standards.

- Support risk and compliance initiatives across the portfolio.

- Implement and maintain escalation and incident reporting procedures.

- Provide dedicated support to JLL Engineering Compliance Program.

- Assist in implementing innovative programs and procedures to reduce costs and increase productivity.

- Support short and long-term project implementation for the client.

- Assist in scoping and validating quality delivery.

- Maintain interface with landlord to ensure lease compliance and resolution for issues.

- Perform other duties and tasks as assigned.

- Provide analysis of monthly KPI, quarterly, and annual reporting.

- Establish and maintain effective client relationships.

- Bachelor's degree or equivalent experience in Facilities Management (MBA desirable).

- Minimum of eight years of industry experience in corporate, third-party service, or consulting roles.

- Strong organizational, management, interpersonal, and supervisory skills.

- Budgetary ownership and management experience

- Strong presentation and communication skills.

- Knowledge of real estate, telecommunications, furniture, accounting, and building systems.

- Proficiency in MS Office, Teams, MS SharePoint, and Corrigo CMMS.

- Matrix management of technical and administrative staff.

- Experience in matrix management organizations.

Estimated total compensation for this position:

The total compensation range is an estimate and not guaranteed. An employment offer is based on an applicant's education, experience, skills, abilities, geographic location, internal equity and alignment with market data .

Location:

If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary

• Paid Time Off and Company Holidays

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For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at accomodationrequest@am.jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.

Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.

Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

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Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Accepting applications on an ongoing basis until candidate identified.