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Technology Business Analyst

The Christman Company
United States, Michigan, Grand Rapids
801 Broadway Avenue Northwest (Show on map)
Jul 30, 2025
The Christman Company

Job Description:

  • Collaborate with business partners to collect and document requirements and translate them into functional and technical specifications.

  • Develop strategies for enhancing current business processes to create efficiencies.

  • Work in collaboration with partners to define the overall project scope requiring technology solutions; prioritize collected requirements.

  • Evaluate the current and future state of business processes and workflows, and recommend changes to improve efficiency, reduce costs, and enhance system performance.

  • Help to plan, implement, and monitor business technology projects by preparing project documentation, facilitating communication, resolving issues, and performing cost-benefit and return-on-investment analyses.

  • Work with IT teams to design, develop, and implement IT solutions that meet business requirements and are tested and validated before deployment.

  • Address and support any issues after the IT solutions are deployed and deliver training to the designated domain owner.

  • Act as a liaison between business units and IT by guiding partner expectations, addressing concerns promptly, conducting regular meetings to review project progress and collect feedback, and assisting in preparing new project requests.

  • Ensure that process improvements align with overall business and IT strategies.

  • Oversee the RFP process, selection, acquisition, and implementation of new software systems and ensure smooth integration with existing platforms.

Required Education and Experience

1. Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field.

2. 8+ years of experience performing business analyst tasks in an IT Environment.

3. Proficient in using various business analysis tools and software that support business process modeling, data analysis, and project management.

4. Knowledge of the systems development lifecycle (SDLC) and familiarity with different methodologies, such as Agile.

5. Excellent analytical, organizational, leadership, and communication skills.

6. Proven ability to manage multiple enterprise projects simultaneously and meet deadlines.

7. Proficiency with project management software (e.g., Microsoft Project, Monday.com, etc.).

Preferred Education and Experience

1. Project Management Professional (PMP) certification, experience, and/or certifications in Agile methodologies and Six Sigma, and/or CBAP (Certified Business Analyst Professional) or PMI-PBA (Professional in Business Analysis)credentials.

2. Knowledge or experience in a Commercial Construction Management profession.

3. Experience with Workday, Microsoft Dynamics CRM, MS Azure, Monday.com, Procore, Autodesk Build, Vista by Viewpoint, Etc. and/or relevant experience.

Additional Eligibility Qualifications

1. Ability to rapidly assimilate new technologies and be able to communicate effectively with various teams.

2. Excellent interpersonal skills including analytical, problem solving, organizational, and issue resolution.

3. An ability to work independently and as part of a team in solving business problems.

4. Strong in both written and verbal communication.

5. Motivated, committed, and energetic self-starter dedicated to providing high quality and responsive IT service.

6. Ability to maintain confidentiality.

7. Ability to organize and prioritize daily workload and meet timelines on deliverables.

8. Any experience or knowledge of our applications is considered a plus.

Christman Company is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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