Receptionist, Facilities Services

Posting Date

GENERAL PURPOSE OF THE JOB:

This position is responsible for the professional and efficient management of visitors, vendors, telephone calls, and messages, as well as a variety of clerical duties that support the operation and presentation of a professional office.

SUPERVISORY RESPONSIBILITIES: No

ESSENTIAL DUTIES AND RESPONSIBILITIES

The following duties and responsibilities generally reflect the expectations of this position but are not intended to be all-inclusive.

• Greet and direct all visitors including vendors, clients, job candidates, and teammates from other DaVita locations to appropriate destination within the building
• Ensure completion of visitor sign-in and security procedures
• Answer all incoming calls and direct callers to appropriate contact
• Handle special administrative projects as well as overflow work from the department as requested
• Keep supervisor well-informed of activities and results of efforts, problems or potential problems identified; recommend corrective actions to supervisor
• Sign for deliveries when necessary and notify recipients i.e. flower deliveries, courier, etc
• Ensure the reception station is staffed at all times; ensure reception area is maintained and is clean, orderly, appropriate for visitors and teammates
• Create temporary teammate identification badges as necessary per established standards
• Know, understand and follow the DaVita teammate handbook and safety and security policies and procedures

• Other duties and responsibilities as assigned including but not limited to:
  • Work overtime with little or no notice as needed
  • Attend team meetings, phone conferences, and training as needed
  • Know, understand, and follow teammate guidelines, employment policies, and department or company procedures
  • Assist when needed for day-of tasks for Marketplace events. This includes being the point contact during the event for event hosts and vendors i.e security, janitorial, engineering and IT team

• Consistent, regular, punctual attendance as scheduled is an essential responsibility of this position

MINIMUM QUALIFICATIONS

Education, licenses, certifications, and experience required to fulfill the essential duties, include computer skills as required.

• High school diploma or equivalent required
• Some college course work preferred
• Minimum of six (6) months' experience in a general office environment required
• Minimum of one (1) year's experience as a business office receptionist strongly preferred
• Experience with multi-line phone system
• Intermediate computer skills and proficiency in MS Word, Excel, PowerPoint, and Outlook required
• Some Canva experience preferred

ESSENTIAL BEHAVIORS, SKILLS, AND ATTITUDES REQUIRED FOR SUCCESS IN THIS POSITION

• Commitment to DaVita's values of Service Excellence, Integrity, Team, Continuous Improvement, Accountability, Fulfillment and Fun with ability to demonstrate those positively and proactively to patients, teammates, management, physicians, and/or vendors (Village Service Partners) in everyday performance and interactions
• Demonstrated exactness in attention to detail with the ability to multi-task; strong follow-up skills
• Demonstrated commitment to customer service; proactively communicate and respond promptly to teammate needs
• Strong written, verbal, and interpersonal communication skills with an acute ability to listen attentively and to communicate effectively
  • Demonstrated ability to work well with cross-functional groups
  • Demonstrated interpersonal, collaborative, and relationship-building skills; ability to interact positively with teammates at all levels across the company
  • Stay Approachable and open
• Demonstrated strengths in organizational skills with ability to effectively prioritize
• Always keep a Professional presence at the front desk
• Able to work autonomously with minimal supervision and within a team and to foster a positive work environment
  • Demonstrated flexibility and ability to adapt easily to changing needs and to follow through on tasks and assignments

LANGUAGE SKILLS

Fluent in the written and verbal skills are necessary to perform successfully the essential functions, duties, and responsibilities of the position.

Vision requirements

Vision adequate to perform essential duties and responsibilities of position.

PHYSICAL DEMANDS

Physical requirements can vary. These must be reviewed with management. However, in general, the position requires the following physical activities:

• Ability to lift minimum of 2 pounds to a maximum of 20 pounds unassisted; able to sit for extended periods and to perform some standing, stooping, walking, stretching, reaching, lifting; moderate range of body motions.
• Ability to hear and interact by phone and in person clearly and efficiently.

WORK ENVIRONMENTS

Level III - Moderate noise (e.g., business office with computers or printers, light traffic). No required tasks involve greater exposure to blood, body fluids or tissues than would be encountered by a visitor. The normal work routine involves no exposure to blood, body fluids o

Here is what you can expect when you join our Village:
* A "community first, company second" culture based on Core Values that really matter.
* Clinical outcomes consistently ranked above the national average.
* Award-winning education and training across multiple career paths to help you reach your potential.
* Performance-based rewards based on stellar individual and team contributions.
* A comprehensive benefits package designed to enhance your health, your financial well-being and your future.
* Dedication, above all, to caring for patients suffering from chronic kidney failure across the nation.
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Join us as we pursue our vision "To Build the Greatest Healthcare Community the World has Ever Seen."
Why wait? Explore a career with DaVita today.
Go to http://careers.davita.com to learn more or apply.

What We'll Provide:

More than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings.

• Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out
• Support for you and your family: Family resources, EAP counseling sessions, access Headspace , backup child and elder care, maternity/paternity leave and more

• Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita's online training platform StarLearning.

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At DaVita, we strive to be a community first and a company second. We want all teammates to experience DaVita as "a place where I belong." Our goal is to embed belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and comply with state and federal affirmative action requirements. Individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic.

This position will be open for a minimum of three days.

Compensation for the role will depend on a number of factors, including a candidate's qualifications, skills, competencies and experience. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at https://careers.davita.com/benefits

Colorado Residents: Please do not respond to any questions in this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information.