Loan Servicing Specialist I

We are looking for a Loan Servicing Specialist I to join the Home Loan Center team in the Western Office location. The Loan Servicing Specialist I is responsible for daily loan reporting, loan payment & property tax monitoring, compliance documents and disbursing funds for residential loans.

Key Responsibilities:

• Process daily loan payments, late charges, NSF payments, non-post/rejected items, and GL monitoring/reconciliations.
• Perform courtesy call loan payment follow-up prior to last day of grace period.
• Assist with client issues and inquiries for servicing of loans.
• Monitor the up-to-date Mortgage Hazard/Flood & Fire Insurance, Final Title Policy, and Recorded D/T.
• Prepare, analyze, and send out Escrow Account Statement to Escrow account holders.

Requirements/Qualifications:

• Bachelor's degree in business administration or related field or equivalent work experience preferred.
• Minimum one year of experience in residential mortgage loan servicing or related field required.
• General knowledge of lending regulations, lien laws, and loan documentation.
• Good written and oral communication skills; ability to communicate effectively and project a professional image when giving and taking information in writing, in person, and over the phone.
• Accurate typing/keyboarding skills; basic computer skills, including the use of word processing, spreadsheet software applications, and e-mail.
• Ability to retain a broad knowledge of tasks performed in the lending functions.

Employee Benefits & Perks

• Medical, Dental, & Vision: Open Bank offers medical, dental, and vision insurance for all full-time employees and their immediate family members. Employees become eligible for insurance benefits on the first of the month following their hire date.
• Life, Accidental Death & Dismemberment, & Long-Term Disability: Open Bank pays 100% of the cost.
• Flexible Spending Account (FSA): Tax-advantaged financial accounts are offered for employees to pay for eligible out-of-pocket expenses (health, dependent care, transit, and parking) with pre-tax dollars.
• 401(k) Retirement Savings Plan: Open Bank matches 100% of the first 6% of employees' contributions. Employees are eligible to participate on the first of the month following 90 days of employment.
• Paid Time Off (PTO): Employees begin to accrue PTO hours at the time of hire to use for vacation, illness, or other personal reasons.
• Employee Assistance Program (EAP): The EAP offers counseling sessions, online tools and resources, and legal and financial guidance for employees and their family.
• Company Paid Lunch: Open Bank provides company paid lunch twice a week.

To view current job openings, please visit Open Bank Careers Page: https://myopenbank.com/about/#