Regional Operations Manager

As the Regional Operations Manager is a resource to increase net profit across their Super District, focused on sales growth and gross margin enhancements through improved pricing management, increased SPA usage/coordination, reduced product costs, and reduced overall operating expenses. This position will collaborate with other Super District resources to ensure the standardization, efficiency, and effectiveness of the processes that drive customer experience within Crescent Electric (and affiliated brands) Super Districts and branches while meeting defined key performance indicators for the department and the organization. The Regional Operations Manager will set the tone and provide a vision for their Branch Sales team. This leader will oversee three critical workstreams; meet or exceed customer expectations to enhance customer interactions/relationships, development and optimization of Branch Sales teams, and operational improvement within the Super District.

Primary Duties:

• Collaborate with internal company leaders to gain support to improve processes, technology enablement, overall quality of service, and customer experience.
• Work to standardize common practices within the company, and collaborate with other departments to ensure consistent service levels to provide a best-in-class customer experience.
• Oversee workflow process improvements, new program implementation, enhanced technology deployments, organizational and cultural changes as necessary.
• Keep abreast of industry-leading tools and processes, acting as an advocate for best practices and system improvements/enhancements.
• Remove barriers, escalate issues, and provide resources needed to build and empower an effective team.
• Execute defined company strategy to enhance the customer experience and service levels; exceeding customer expectations while ensuring continued profitability of both the company and customers.
• Build an optimal team and enhance existing talent to support the design, changes, and deployment of department strategies and key initiatives.
• Lead and manage multi-level department teams across multiple geographical locations.

Qualifications:

• Strong team player who operates with high levels of integrity, trust, and respect for the
• In-depth knowledge of all facets of an electrical distributorship (Preferred).
• Experience in training, coaching, developing, and the performance management process with employees.
• Bachelor's Degree in relevant field; and minimum of five years of experience and/or training; or equivalent combination of education and experience.
• Valid driver's license and driving record that meets company requirements.

• The expected rate of pay for this position is $90,000 - $100,000 annually; inclusive of a performance based bonus opportunity.

Physical Demands:

• Occasionally standing and walking. Most of the time sitting, use of hands/fingers, talking/hearing. Often reaching with hands/arms.
• May be required to work more than 40 hours per week.
• Ability to travel regularly through assigned territory (up to 50%), with overnight stays where applicable.

Work Environment:

• Moderate noise level (examples: business office with computers and printers, light traffic).

• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.

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Total Rewards and Benefits

Crescent Electric's compensation package includes an array of top-tier benefit options, including:

• Eligibility for health, and dental, vision coverage, 401(k) plan, and flexible spending accounts, subject to plan terms.
• Eligibility for company-paid benefits such as life insurance, short-term disability, long-term care, and Employee Assistance Program, subject to applicable waiting periods.
• Excused Absence time off and Paid Time Off (PTO).
• Company-paid holidays.
• Other benefits for which you may be eligible includes supplemental life insurance, hospital indemnity, and accident and critical illness benefits with cancer coverage.
• Eligibility: Employees are eligible for health, dental, vision, and life insurance benefits on the first of the month following 30 days of employment. Employees who are 21 years of age or older will be automatically enrolled in the company's 401(k) plan once they achieve 90 days of employment.

Family Owned. Culture of Quality. Opportunities to Advance.

Crescent is transforming and we are on a missionto power the communities we serve through teamwork and relentless customer focus. We have a visionof uncompromising teamwork committed to becoming the industry leader for our employees, suppliers, and shareholders. At Crescent, you will have the opportunity to develop professionally, grow personally and have the flexibility to balance your life's priorities. Let's serve together. Let's power our communities together. Let's become THE industry leaders...together.

Crescent Electric Supply Company is proudly an Equal Opportunity Employer. Crescent Electric does not discriminate on the basis of age, color, race, national origin, gender, religion, marital status, disability, veteran, military status, sexual identity or expression, sexual orientation, or any other basis prohibited by local, state, or federal law.

Veterans and military spouses are highly encouraged to apply. We recognize and value the unique strengths of the military community in supporting our mission to serve those who have served.

Candidates are subject to pre-employment assessments, Motor Vehicle Record review, criminal background checks, references check, and a post-offer drug screen. Crescent Electric is committed to the full inclusion of all qualified individuals. As part of this commitment, Crescent Electric will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed, please contact jobs@cesco.com