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Director of Operations

Argus Technical Services
$160K and $175K
United States, Wisconsin, Milwaukee
Jul 29, 2025
$160K and $175K
1st
Milwaukee, WI
Job Category: Business Administration Manufacturing
Job Details:

The Director of Repair Shop Operations is responsible for and directs Production Planning, Production, Outside Services, Stockroom, Engineering, and Shop Floor Maintenance Activities. Due to the scope of responsibility, this position is also the Accountable Manager.

Duties and Responsibilities:

* Ensure that the manpower resources for all required tasks are available in terms of number of personnel, staff training and staff qualifications

* Ensure that the equipment, tooling, and materials are available for all required work.

* Hiring of personnel/staffing related to operational areas

* Assure accomplishment of annual employee feedback and performance reviews

* Establish reports, and accountable for all operational Key Performance Indicators and metrics

* Establish and maintain the annual budget and adjust as required

* Establish procedures to determine the need for recurrent training of personnel.

* Administer all aspects of MRO operations financial performance including:

* * Revenue production,

* * Margin performance

* * Labor utilization and efficiency with target metrics and baseline hours

* Company production and forecasting of the in-house work

* Communicate and enforce company policy

* Communicate regularly with executive management and staff

* Ensure that the Repair Station complies with all applicable aspects of FAA FAR 145, EASA 145 and other certifications to ensure continued certification

* Assure the Repair Station complies with all Customer/OEM contractual obligations as required per the specific contracts

* Assure the RSM/QCM, Training Manual and EASA Supplement are kept current and approves Capability List changes

* Primary Liaison between the Repair Station and the FAA

* Administration of the FAA Drug and Alcohol Testing program

Requirements:

* Possess either an FAA Airframe, or Airframe/Powerplant, or be eligible for a Repairman certificate upon taking the position is desirable

* 5-10 Years of relevant Management Experience in Part 145 component maintenance and repair station operations

* Excellent leadership, management, and communication skills

* Experience with budgeting, forecasting, and production control

* 4 Year related degree desired

Training:

* Initial Training

* Pentagon Basics

* Export & ITAR compliance

* Aerospace Industry Quality, FAA 145, Traceability, 8130- 3 documents, ESD, Suspected Unapproved Parts, Shelf Life/LLP's, AD's, ATA Spec 300, PMA Parts, Direct Ship Authority, Repair Stations, and Standard Terminology

* Other Trainings as assigned

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