Student Affairs Manager (Hybrid)

The University of California, Merced is required to provide a reasonable estimate of the compensation range for this role. This range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. It is not typical for an individual to be offered a salary at or near the top of the range for a position. Salary offers are determined based on final candidate qualifications and experience. The salary or hourly range the University reasonably expects to pay for this position is $72,200- $87,000.

Initial applicant review will begin on or around August 12th, 2025. Posting will remain open until filled.

This position is hybrid.

This position is a 3-year contract and is eligible for full UC benefits.

The University of California, Merced, is the newest of the University of California system's 10 campuses and one of the youngest universities to be designated an R1 research university. With approximately 9,100 undergraduate and graduate students, UC Merced is a smaller, more intimate campus compared to its sister campuses, while equipped and staffed as a cutting edge, 21st century research institution. With bachelor's, master's and doctoral degree programs, strong research and academic partnerships and a growing community in the heart of the San Joaquin Valley, the UC Merced campus is continually evolving and requires talented, knowledgeable and dynamic educators, researchers, management and staff.

Ranked in the top 30 among the best public universities in the nation by U.S. News and World Report and #1 for social mobility by the Wall Street Journal, UC Merced is uniquely equipped to provide world class educational opportunities to dynamic and enterprising students in the Valley and throughout the state. In partnership with UC San Francisco, UC Merced has launched a rigorous medical education program that will supply the Valley with culturally competent providers dedicated to improving local access to quality care. The campus enjoys a special connection with nearby Yosemite National Park, is on the cutting edge of sustainability in construction and design and is accelerating the continued economic development of the region.

Involves counseling students on academic program policies and issues. Monitors student academic progress and assists students in making appropriate educational choices and decisions. Conducts informational sessions and provides advice.

KEY RESPONSIBILITIES

• Provides leadership and maintains strong ties with all levels of SJV PRIME+/DOME program leaders, faculty, staff, administration, and campus stakeholders across sites on student support services. Directly and through the work of staff, provides advice to students on a range of issues to guide them in making appropriate choices and decisions; oversees, reviews, and administers student records by analyzing data, counsels students, and provides recommendations that require interpretation and influence decisions. Serves as a subject matter expert on student support to staff and faculty who advise learners.
• Serves as SJV PRIME+/DOME Student Services expert at School of Medicine Readiness Committee (SRC) meetings. Creates and maintains system to monitor students' progress. Advises students, faculty, and SRC on requirements for program/degree completion. Proactively manages and communicates any program/degree requirement changes or challenges with student progression to program administration, students, faculty, and staff. Identifies students with progression challenges and recommends interventions including but not limited to academic remediation, curricular advising, and coordination with campus support services, as well as manages completion of recommended remedies with student support staff.
• Partners with faculty and DOME leaders to integrate student services and the curriculum to create a seamless experience for students. Coordinates with staff, faculty, curricular partners, campus services, and other support services as needed.
• Directs and guides staff on complex and sensitive issues encountered within their roles, including setting staff priorities, giving direction on managing student employees, and annually updating office processes and procedures. Oversees the projects, portfolio, and work of their staff, ensuring the team has the resources and support needed to do their work. Supports staff professional development through coaching and mentorship. Evaluates staff performance and defines development goals. Recruits, hires, onboards, and trains staff as needed.
• Prepares short- and long-range vision, planning, and improvements to student support processes for SJV PRIME+/DOME. Participates in the development and monitoring of policies and procedures for Student Services operations, and recommends to department management changes in policies and procedures. Creates training and programming materials, flow charts, and processes for the Student Affairs Unit. Initiates the development and monitoring of operational policies and procedures, as well as recommends changes in policies, procedures, and academic program requirements to program and DOME leadership.
• Plans for and monitors long-term IT needs for SJV PRIME+/DOME. Evaluates the unit's use of systems to look for improved efficiency and the ability to collect student data.
• Maintains a strong working knowledge of the field of student affairs and student services and ensures staff are knowledgeable in the latest policies and procedures regarding student affairs, financial aid, scholarships, registration, enrollment, grades, program requirements. Fosters culture emphasizing student self-sufficiency and use of online self-service options.
• Participates in creating, maintaining, and reporting operational and budget processes, academic and/or staff FTE, finance, human resources, and space planning. Provides a full range of student services advice to leadership, faculty, and students. Participates in developing and maintaining the Pre-health and DOME Student Affairs website content. Monitors program communications including student handbook, internal Box folder of procedures, integrated calendar, and other process creation/updates as needed.
• Uses data and analytics to identify, analyze, and resolve problems, which may be operational or educational. Assesses learner / program evaluation data trends, compiles and presents data to program leadership, and actively leads and participates in continuous quality improvement efforts for student affairs programs. Adjusts services as needed, including creating and implementing modifications for improved services based on the feedback collected, to provide a comprehensive experience for all students.
• Works collaboratively with campus and program counterparts to evaluate the effectiveness of the student services functions and makes changes to the program to provide better service to SJV PRIME+/DOME leadership, faculty, staff, and students.
• Monitors social and educational activities and student services to support learners and ensure program meets accreditation standards and reports to national accrediting bodies.
• Provides input and leadership for policy and program development by serving on UCM, UCSF, and/or SJV PRIME+ committees or by providing advice/data to support these efforts. Represents SJV PRIME+/DOME Student Affairs unit to the campus community and relevant external constituencies by sitting on various campus-wide academic policy and student success committees. Advises DOME Chair on complex curricular issues and makes recommendations when new courses and programs are introduced.
• Plans, implements, and serves as SJV PRIME+/DOME representative for student events, including but not limited to Bobcat Day, SJV PRIME+ Student Orientation, SJV PRIME+ Welcome Day, SJV PRIME+ Research Symposium, White Coat Ceremony, and program-specific activities. Plans, designs, and provides workshops for students, such as information about the program, and/or academic strategies and enrichment programs. May attend recruitment events.

EDUCATION and EXPERIENCE

• Bachelor's degree from an accredited university in a related area. (Required)
• Advanced degree from an accredited university. (Preferred)
• Two years of directly related, progressively responsible experience in student academic advising, or a combination of education, training, and experience. Advanced degree in student affairs, education, or related area is preferred but may not substitute for the required years of experience as outlined. (Preferred)

CRITICAL KNOWLEDGE AND SKILLS

• Knowledge of the student affairs, medical education, higher education, or related field.
• Knowledge of common University-specific computer application programs and knowledge of University and departmental principles and procedures involved in risk assessment and evaluating risks as to likelihood and consequences.
• Superb counseling and communication skills, as well as ability to maintain confidentiality when dealing with sensitive and restricted matters.
• Excellent oral and written communication skills.
• Skills in monitoring / assessing people, processes, or services to make improvements.
• Demonstrated ability to evaluate issues, develop original ideas, and identify solutions through critical thinking process.
• Ability to assess the effectiveness of programs and technologies, motivate and inspire staff to improve programs and services, and collaborate with departments across the UC Merced campus, program, and system wide to improve operations and services to students.
• Skills in project management including project implementation and continued evaluation.
• Demonstrated leadership skills in training and guiding employees on professional development.
• Demonstrated ability to prioritize effectively to meet deadlines in a complex, challenging environment.
• Ability to organize assigned staff and unit operations in an efficient and effective manner.
• Skills in persuasion, leadership, skills in social perceptiveness.
• Ability to think strategically and communicate complex information to multiple stakeholders.

Background check will be required.

How to Apply:
An online application is required for each position to apply.The University of California, Merced is aware that some web-based application processes may be cumbersome for differently abled applicants. Where appropriate, alternative accommodations will be provided. For applicants with disabilities who need additional assistance using TAM, or reasonable accommodations during the interview or search process, please contact ucmjobs@ucmerced.edu.

As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer.

Equal Employment Opportunity:
The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories covered by the UC Anti-Discrimination Policy.

It is the policy of the University of California to undertake affirmative action and anti-discrimination efforts, consistent with its obligations as a Federal and State contractor.

Smoke and Tobacco Free Policy:
The University of California, Merced is a smoke and tobacco free workplace. Information and the Smoke and Tobacco Free policy is available at http://smokefree.ucmerced.edu.

E-Verify:
All employers who receive Federal contracts and grants are required to comply with E-Verify, an Internet-based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA). E-Verify electronically verifies employment eligibility by comparing information provided on the I-9 form to records in the DHS and SSA databases. Certain positions funded by federal contracts/subcontracts requires UC Merced to notify job applicants that an E-Verify check will be conducted and the successful candidate must pass the E-Verify check.

Pay, Benefits & Work Schedule:
For information on the comprehensive benefits package offered by the University of California visit: http://ucnet.universityofcalifornia.edu/compensation-and-benefits/