Supervisor, Tender Management, Air & Sea US

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DSV - Global transport and logistics
In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rdlargest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at www.dsv.com

Location: USA - Lancaster, Midpoint Dr

Division:Air & Sea
Job Posting Title: Supervisor, Tender Management, Air & Sea US - 98002
Time Type: Full Time

Summary
At DSV, The Supervisor, Tender Management is responsible for leading a team of Tender Managers and Tender Assistants responsible for the accurate and timely execution of pricing and bid responses for new and existing business opportunities. This role oversees the full tender lifecycle including assignment, review, quality assurance, stakeholder coordination, and post-submission analysis-while driving operational excellence, team performance, and continuous process improvement.

This role acts as a central liaison between the commercial team, procurement functions (air, ocean, road, brokerage), and senior leadership to ensure pricing submissions are competitive, compliant, and aligned with company strategy. This individual must be an experienced leader who can balance team management with strategic oversight, supporting complex RFx activities and ensuring the team operates with precision and accountability.

Duties and Responsibilities
* Lead and supervise a team of Tender Managers and Tender Assistants, ensuring balanced workloads, quality output, and professional development.
* Assign incoming RFx requests and monitor progress across multiple concurrent tenders.
* Conduct regular 1:1 meetings and team huddles to ensure alignment, performance, and communication.
* Provide guidance on complex tenders, pricing exceptions, and customer-specific requirements.
* Foster a high-performance culture that emphasizes accountability, collaboration, and continuous learning.
* Oversee end-to-end execution of tender processes to ensure accuracy, timeliness, and profitability.
* Standardize workflows, templates, and procedures to drive consistency across all pricing submissions.
* Ensure effective use of internal pricing tools, databases, and communication platforms (e.g., Sourcify, Excel models).
* Review and approve high-priority or strategic tender responses prior to executive submission.
* Serve as the main point of contact between the tender team and procurement, commercial, and operations departments.
* Escalate and resolve pricing conflicts, deadline risks, and scope ambiguities with appropriate internal stakeholders.
* Participate in pricing strategy discussions and help translate high-level direction into tactical execution by the team.
* Track tender win/loss ratios, pricing accuracy, turnaround time, and team capacity metrics.
* Provide reporting and insights to senior management on tender trends, challenges, and resource needs.
* Conduct post-mortem reviews on major RFx submissions to capture lessons learned and improve processes.
* Identify training needs and provide coaching and upskilling opportunities for both Tender Managers and Assistants.
* Onboard new team members and maintain documentation of best practices, SOPs, and process changes.
* Ensure cross-training is in place to maintain team coverage during high-volume or PTO periods.

Skills & Competencies
* Proven leadership and people management skills.
* Excellent organizational, time management, and prioritization abilities.
* High attention to detail with a quality-first mindset.
* Strong communication skills, including the ability to interact with senior stakeholders and cross-functional teams.
* Analytical thinking with a problem-solving orientation.
* Ability to remain calm under pressure and manage through ambiguity or shifting priorities.

Educational background / Work experience / Qualifications
* Bachelor's degree in Business, Logistics, Supply Chain, or a related field.
* 5+ years of experience in freight forwarding, pricing, or tender management, with at least 2 years in a supervisory or team lead capacity.
* Strong knowledge of RFx processes, rate structures, and international logistics services (Air, Ocean, Road, Brokerage).

Language Skills
* Business fluent in English
* Preferably good command of local language

Computer Literacy
* Highly proficient in Microsoft Office Software (Excel, Word, PowerPoint, and others)
* Good knowledge of Customer Relationship Management (MS Dynamics) Tools
* Proficiency in Microsoft Excel and pricing/communication platforms (e.g., Sourcify or similar).

Work Hours and Environment
Normal working hours for this position are Monday - Friday from 8:30 AM to 5:30 PM, however, working beyond these hours will often be required by business needs.

At Will Employment
DSV Air & Sea Inc. employees are hired for an undefined period of time as "at will" employees. This means that an employee may be terminated for any reason, or no reason at all, at any time, provided the discharge does not violate any law*. Additionally, each employee has the right to terminate his/her employment at any time. *Except if employed in Montana, where termination requires just cause.

For this position, the expected base pay is: $70,500 - $105,500/ Annual. Actual base compensation will be determined based on various factors including job-related knowledge, geographical location, skills, experience, and other objective business considerations.

DSV does not accept unsolicited agency resumes. Please do not forward unsolicited resumes to our website, employees, or Human Resources. DSV will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of DSV and will be processed accordingly without fees.

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources athr@us.dsv.com. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.

DSV - Global transport and logistics

Working at DSV means playing in a different league.

As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let's grow together as we continue to innovate, digitalise and build on our achievements.

With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers' needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.

At DSV, performance is in our DNA. We don't just work - we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company - this is the place to be.

Start here. Go anywhere

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