Business Analyst, Senior

Position Title: Business Analyst, Senior

Location: Washington DC Hybrid/Remote

Clearance: Public Trust/MBI

Position Summary:

Command Cyber Solutions is seeking a Business Analyst, Senior to support the IRS Business Tax Account (BTA) modernization initiative as part of the Taxpayer Experience (TXE) Strategy. The Senior Business Analyst will act as a liaison between business stakeholders, product owners, and technical teams to elicit, analyze, and document business requirements for taxpayer-facing digital services. This role will play a critical part in translating user needs into actionable requirements and ensuring solutions align with IRS compliance, security, and usability standards.

Essential Duties & Responsibilities:

• Lead requirements elicitation sessions with stakeholders, product owners, and technical teams to define functional and non-functional requirements.

• Develop detailed business process models, user stories, use cases, and acceptance criteria that support Agile development.

• Collaborate closely with developers, testers, and UX/UI teams to ensure solutions meet business needs and IRS standards.

• Conduct impact analysis, feasibility assessments, and gap analysis for new features and system enhancements.

• Support backlog refinement and sprint planning by prioritizing requirements and ensuring clarity for development teams.

• Assist in the development of testing strategies by reviewing test cases and ensuring requirements traceability.

• Act as a subject matter expert for business processes and provide recommendations for process improvement and system optimizations.

• Present findings, requirements, and solution recommendations to senior leadership and project stakeholders.

Education, Certification & Experience Requirements:

Education Required:

Bachelor's degree in Business Administration, Information Systems, or a related field.

Certification Required:

• This position requires the ability to obtain and maintain a Public Trust background investigation in accordance with IRS and Department of the Treasury personnel security policies.

  • Minimum Requirements: Favorable Tier 2 - Moderate Risk Public Trust (SF-85P) investigation.

  • Elevated Eligibility: Tier 4 - High Risk Public Trust (SF-85P) investigation, if duties involve elevated system privileges, access to sensitive IRS systems, or handling Federal Tax Information (FTI).

  • Staff-Like Access: Contractor personnel must receive a favorable suitability determination before being granted staff-like access to IRS information systems.

  • Employment is contingent upon passing the required background investigation and maintaining eligibility throughout the period of performance.

• Certified Scrum Master (CSM) or Certified Product Owner (CSPO) (Required).

• PMI Professional in Business Analysis (PMI-PBA) or IIBA Certified Business Analysis Professional (CBAP) (Preferred).

• Agile Certified Practitioner (PMI-ACP) or SAFe Agilist certification (Preferred).

• Lean Six Sigma Green Belt or higher (Preferred).

• ITIL Foundation certification (Preferred).

Experience Required:

• 7+ years of experience as a Business Analyst, with at least 3+ years in a senior or lead role on IT or government projects.

• Experience working in Agile/Scrum environments on large-scale digital modernization efforts.

• Familiarity with IRS systems, federal contracting, or other government programs.

Knowledge, Skills & Abilities:

• Strong understanding of requirements elicitation techniques, Agile methodologies, and business process modeling.

• Knowledge of federal IT programs, compliance requirements, and security frameworks (e.g., NIST 800-53, FISMA).

• Excellent skills in developing user stories, acceptance criteria, and functional specifications.

• Proficiency with tools such as JIRA, Confluence, and business process modeling tools.

• Ability to facilitate stakeholder workshops, gather consensus, and translate needs into actionable requirements.

• Ability to communicate complex technical concepts in clear, business-friendly language to diverse audiences.

Working Conditions/Working Environment/Physical Demands:

• This position is a remote position, with potential for periodic on-site presence in Washington, D.C., for key technical meetings, design sessions, or project milestones.

• Hours of operation are M-F between 0800-1630.

• Occasionally, project requirements may require temporary adjustment of work hours/days

• Duties are subject to change based on the needs of the customer

Why Join Command Cyber Solutions:

We recognize that our success begins with our people. We are dedicated to fostering a professional, collaborative, and growth-oriented environment where employees are empowered to excel and advance their careers, CCS offers opportunities to contribute to high-impact federal initiatives, supported by robust professional development programs, competitive compensation, comprehensive benefits, and flexible work arrangements. We prioritize investing in our workforce, ensuring each team member has the resources, support, and career pathways to achieve long-term success while delivering meaningful results for our clients.

Culture:

At CCS, you'll be a part of a team that genuinely supports one another and where leadership is invested in the well-being and success of every employee. We foster a work culture where people are valued for who they are, not just what they do, and where your career goals are taken seriously. You'll be encouraged to grow through mentorship, hands-on experience, and access to continued learning opportunities that align with your aspirations. Whether you're looking to deepen your expertise, earn new certifications, or take on leadership roles, CCS provides the environment and support to help you get there. Leadership is approachable, collaboration is natural, and success is shared. At CCS, you're not just joining a company; you're joining a community committed to your growth and success.

Benefits:

We offer a comprehensive benefits package designed to support the health, financial security, and overall well-being of our employees and their families. Our offerings include medical and prescription drug plans, dental coverage, group life insurance, and options for supplemental life insurance to provide additional protection. We also provide short-term and long-term disability insurance, flexible spending accounts, and employee assistance programs to help employees manage personal and professional needs. Our package also includes identity theft protection and a competitive 401(k) retirement savings plan with company contributions, giving employees valuable resources to protect their future and achieve long-term financial goals.

Command Cyber Solutions, LLC is an equal opportunity employer. Command Cyber Solutions LLC does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, marital status or any other characteristic protected by law.

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