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Quality Manager

Pro-Active Engineering
United States, Wisconsin, Sun Prairie
350 Business Park Drive (Show on map)
Jul 29, 2025
The Quality Manager position is responsible for all quality assurance related to the Quality Management System. This position manages the QA team. The position follows standard work methods and practices safe work habits to ensure production is as efficient and safe as possible.
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. Design, implement and maintain the Quality process monitoring systems that promote continuous improvement.
2. Oversee and maintain all Quality Systems, including documents.
3. Perform random documented quality spot checks of all processes including Thru-Hole, AOI, SMT, Wave, Mechanical, Labeling, Test, Incoming Material, Shipping, etc.
4. Oversee, coordinate and conduct Internal Quality Audits.
5. Prepare Quality Reports for periodic Management Review Meetings.
6. Collaborate with engineering and production teams to identify, investigate, and resolve quality issues.
7. Accessible to employees with questions or suggestions for quality issues.
8. Support customer and vendor Quality issues as required.
9. Monitor and guide other departments on Quality issues.
10. Train and assist department employees with Quality related tasks.
11. Lead and coordinate internal and external audits.
12. Collaborate with Purchasing to ensure timely material availability and anticipated delays.
13. Lead root cause analysis and corrective/preventive action programs.
14. Establish and monitor key quality metrics.
15. Report quality metrics and performance to management team and recommend strategies for improvement.
16. Ensure work area is kept clean and free of debris.
17. Adhere to established company policies and procedures paying special attention to safety regulations.
18. Perform other related duties as assigned.
Competencies


  1. Leadership
  2. Technical Capacity
  3. Bias for Action
  4. Problem Solving/Analysis
  5. Continuous Improvement
  6. Organizational Skills
  7. Collaboration
  8. Performance Management
  9. Communication Skills
  10. Attention to Detail



Supervisory Responsibility
This position oversees all employees of the Quality Department and is responsible for the employee life cycle and performance management within the department.
Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. The performance of this job requires regular exposure to the manufacturing area. The noise level in the work environment is usually low to moderate.
Physical Demands
The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Travel
Occasional travel may be expected for this position.
Required Education and Experience


  1. Associate degree in Quality Management or related field.
  2. 5+ years of related experience and/or training.
  3. Experience with ISO 9001 and/or AS9100 or similar QMS standards.
  4. Familiarity with quality tools such as FMEA, SPC, 8D problem solving, and root cause analysis.
  5. Previous lead experience, or experience coaching and mentoring others.


Preferred Education and Experience


  1. Bachelor's degree in Quality Management or related field.
  2. Experience in quality management within PCBA design and manufacturing.
  3. Previous management experience.
  4. Internal ISO Auditor Certificate



AAP/EEO Statement
Pro-Active Engineering provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
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