QA/QC Coordinator

"Together We Make Life Better". Our quality engineering, sustainable solutions and safety record inspire everything we do. Our diverse and inclusive workforce allows for all employees to feel valued and safe to give their opinions and improve our company.

Tata Consulting Engineers USA, LLC, (TCE), is a multi-disciplinary engineering organization offering a full range of integrated engineering design, project support, procurement and construction management services to the energy and chemicals industries.

QA/QC Coordinator

Westlake, LA

Duration of assignment approx. through Feb 2026.

The Quality Assurance/Quality Control (QA/QC) Coordinator is responsible for planning, coordinating, and directing the quality management system to drive continuous improvement in products and processes. This role ensures the effective monitoring and reporting of quality metrics to senior management, supporting data-driven decision-making. The QA/QC Coordinator establishes, implements, and maintains quality processes through robust internal and external audit programs, ensuring compliance with applicable standards and fostering a culture of operational excellence.

Quality Management System (QMS) and Policy Implementation

Ensure implementation and compliance with site policies, procedures, RACI matrix, and standards aligned with EHSQ IMS Manual and segment requirements. Support development and maintenance of QA/QC objectives aligned with corporate goals and regulatory standards.

Cascade quality targets and expectations across departments and teams at the site and other supported locations.

Quality Assurance (QA)

Develop and maintain QA/QC documentation, including SOPs, work instructions, and EHSQ IMS manual.

Manage site certifications programs (ISO 9001, RC14001, ISO5001, etc.) and ensure compliance through risk-based actions and continuous improvement.

Coordinate and respond to internal and external audits, ensuring corrective actions are implemented and verified.

Support other sites in preparing for audits and certification renewals by sharing best practices and documentation templates.

Lead Management Reviews and ensure timely reporting of quality performance to leadership.

Quality Control (QC) and Laboratory

Maintain calibration and validation records for lab equipment and ensure compliance with testing protocols.

Review and approve lab test results, certificates of analysis, and ensure data integrity.

Coordinate retesting of retains for complaints, returned products, or recertification.

Provide technical support and training to lab personnel across multiple sites, where needed.

Certify Certificates of Analysis (COA) for finished products prior to release, ensuring alignment with specifications.

Summarize and maintain a log of waiver requests, including justification and approval status, to support traceability and compliance.

Reporting and Continuous Improvement

Generate and distribute weekly and monthly quality reports, including KPIs, trends, and improvement initiatives.

Investigate, troubleshoot, and analyze quality incidents, nonconformities and customer complaints including lab-based investigations to identify root causes and implement corrective/preventive actions.

Maintain records of nonconforming products and supplier nonconformance, and track resolution effectiveness.

Drive continuous improvement initiatives using data-driven insights and cross-functional collaboration.

Certification preparation projects

Lead ISO certification readiness by developing and managing certification project plans, including scope, timelines, milestones, and resource allocation. Conducting gap assessments, aligning documentation, and coordinating cross-functional compliance efforts.

Develop and maintain ISO-compliant procedures, manage internal audits, and ensure closure of findings through effective CAPA systems.

Monitor project progress, report to leadership, and drive continuous improvement initiatives across multiple sites.

Supplier and Customer Quality Management

Audit and monitor supplier quality performance and ensure compliance with client quality system requirements.

Maintain supplier self-assessment records and manage supplier corrective actions.

Manage customer quality documentation, including surveys, questionnaires, and technical specifications.

Provide timely and professional responses to customer complaints and quality inquiries.

Training and Knowledge Sharing

Conduct training sessions on quality systems, certification standards, and lab procedures.

Mentor site personnel and facilitate knowledge sharing through workshops and virtual meetings.

Support other sites by sharing best practices, providing guidance on quality systems, and participating in cross-site initiatives.

Support onboarding and development of new quality team members across the organization.

Influence quality culture and practices across sites without direct authority by fostering collaboration, mentoring, and knowledge sharing.

General and Administrative Responsibilities

Maintain the Quality Document Control System and Waiver Database.

Participate in Environmental, Health, and Safety (EHS) initiatives and training programs.

Perform other duties as assigned by supervisor in support of site and corporate quality goals.

Bachelors Degree in Chemistry or another closely related field.

Minimum 5 years of experience in chemical manufacturing within the Quality Control and Quality Assurance environment.

Strong understanding and experience of ISO concepts and requirements

Lead Auditor certifications is required.

Training and experience in FMEA, Root Cause Failure Analysis or other.

Demonstrates advanced proficiency in Microsoft Office applications, with working knowledge of SAP and SharePoint for quality data management and reporting.

Experienced Lead Auditor in ISO 9001, ISO 14001, Responsible Care (RC14001/RCMS), and vendor auditing, with a strong understanding of compliance frameworks.

Trained in Lean Six Sigma methodologies (preferred), with a continuous improvement mindset and ability to apply problem-solving tools.

Champions a customer-focused culture, effectively leading diverse teams and influencing cross-functional collaboration without direct authority.

Brings strong facilitation, decision-making, and team-building skills, with a high level of integrity, attention to detail, and safety awareness.

Communicates clearly and professionally across all levels of the organization, both verbally and in writing, while managing multiple priorities independently and collaboratively.

Bachelor's Degree in Chemistry or another closely related field.

Lead Auditor certifications is required.

Tata Consulting Engineers USA, LLC ("TCE") is an equal opportunity and affirmative action employer committed to promoting diversity, equity, and inclusion in our workplace. We do not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, veteran's status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

In compliance with federal law, all candidates hired will be required to verify their identity and eligibility to work in the United States and to complete the required employment eligibility verification form after acceptance of a formal TCE offer letter through our onboarding system.

Please be aware that there have been instances of fraudulent job offers being made in the name of TCE by unauthorized individuals or organizations. We want to make it clear that TCE will never ask for any type of payment information during our interview process. Please be advised during our company transition, all email communications from TCE will come from our business email addresses, which end in '@cdicorp.com'. If you receive any suspicious job-related emails from any other domain, please do not respond to them and disregard any requests for personal or financial information. If you have any concerns about the legitimacy of a job offer or communication, please contact us through our website at www.cdiengineeringsolutions.com