Service Parts Manager

Location

US-IL-Itasca

Company

Canon U.S.A., Inc.

Accountable for planning, organizing and controlling the inventory levels of High Value LFS/PPS service parts for the Distribution Center and 3rd Party Satellite Network. Oversees the 24 X 7 Expediting team. Develops and implements strategies that enhance overall operations and customer satisfaction while maintaining cost effectiveness.

- Manages and directs the day-to-day operations of the Service Parts Planning and 24 X 7 Expeditors.
- Maintains authority for most personnel related decisions within the department and is responsible for reviewing and improving internal procedures to more efficiently and effectively service the company.
- Satellite Network inventory planning for all 24X7 models and 3rd Party activity monitoring/review.
- Planning of Poing HV and Venlo HV items into the Central Distribution Center, and continue to analyze cost effectiveness of Distribution Center, on-site and Satellite inventory by model/customer needs.
- Analyzes historical data from monthly inventory reports, as well for aging for pull backs and load ups.
- Develops, trains, hires, and provides guidance to staff in order to maintain effective and smooth operations.
- Coordination with Product Support for inventory recalls, product launches, special initiatives and EOL.
- Approves daily purchases in order to maintain appropriate inventory levels.
- Discusses credits from core and warranty returns, researches new sources or revenue.
- System development business user integration for development and testing of new systems or enhancements.
- Resolves inventory availability issues and actions working with CUSA, Venlo, Poing and 3rd Party vendors.
- Publishes, distribute, train, and enforce all current published procedures and standards.
- Works closely with CUSA internal audit groups to ensure all of our parts processes are SOX compliant.

Bachelor's degree in a relevant field or equivalent experience required, plus 7 years of related experience and management of typically two or more regular full-time employees (one of whom must be exempt).
- Cross Functional Team participation in projects both on and off site.
- Travel required, estimated at 15-20% (valid driver's license and acceptable driving record necessary).
- Proficient in Advanced Excel, Access, Power Point, and use of analytical tools.

We are providing the anticipated base salary range for this role: $77,180 - $115,580 annually.

About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years*. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at www.usa.canon.com and connect with us on LinkedIn at https://www.linkedin.com/company/canonusa.

Who We Are

Where Talent Fosters Innovation.

Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation.

What We Offer

You'll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits.

And Even More Perks!

-Employee referral bonus
-Employee discounts
-"Dress for Your Day" attire program (casual is welcome, based on your job function)
-Volunteer opportunities to give back to our local community
-Swag! A Canon welcome kit and official merch you can't get anywhere else

*Based on weekly patent counts issued by United States Patent and Trademark Office.
All referenced product names, and other marks, are trademarks of their respective owners.

Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at https://www.usa.canon.com/about-us/life-at-canon/benefits-and-compensation

We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor.

You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If you are not reviewing this job posting on our Careers' site https://www.usa.canon.com/about-us/life-at-canon, we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at https://www.usa.canon.com/about-us/life-at-canon.

#CUSA

Hybrid - This position offers a hybrid work schedule requiring you to be in the office Tuesdays and Wednesdays and an option to work from home the remainder of the week (unless a specific business need arises requiring in-office attendance on other days). Note that work schedules and office reporting requirements may change from time to time based on business needs.

#LI-KG1 #PM19

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