AV/Facilities Coordination Specialist

What you will be doing:

The AV/Facilities Coordination Specialist is vital to the success of technology, conferencing with clients and co-workers, and event planning at Premier. This key position will be responsible for day-to-day AV & Conference set-ups and coordination, to ensure seamless communication between coworkers and clients in Premier's hybrid work environment. This role will have direct contact with company leaders and important clients and customers in coordinating critical communications.

The position will also be responsible for all AV & Conferencing equipment inventory tracking, preventative maintenance, troubleshooting, and providing technical assistance and support to workers within the company facilities. The AV/Facilities Coordination Specialist will be expected to know how to operate all AV equipment, develop AV instructional guides, review/develop policies related to AV technology, have working knowledge of company's security access and monitoring systems, assist with IT equipment set-ups, and support other facilities functions, as needed.

Key Responsibilities

Insert major accountabilities and % below. Should total 100%.

Responsibility #1 - 100%

• Be the point person for arranging, coordinating, and troubleshooting conferencing & AV equipment to ensure seamless communication between coworkers and/or clients. Set-up/remove room set-ups and change room arrangements, including tables, chairs, audio visual (AV) requirements, and other requirements in accordance with schedule of events and meetings. Evaluate and establish rules and criteria for conference room arrangements, including conferencing and AV equipment requirements.

• Evaluate existing AV equipment in current space and make recommendations for future enhancements.

• Maintain accurate inventory of all AV equipment throughout all office locations including model numbers, serial numbers, location in building, and age/year purchased if known.

• Maintain inventory of AV parts, tools, and supplies for repairs and maintenance.

• Conduct sound, visual, and performance quality checks on all AV equipment. Include inspecting mountings and electrical cords and connections as part of quality checks/inspections.

• Create and implement a preventative maintenance program for all AV equipment including projectors, microphones, speakers, monitors, TV's, digital signage hardware, lighting, and any other conferencing & AV related equipment.

• Set-up and operate conferencing and AV equipment for special events and meetings.

• Review future office space plans and help develop and make recommendations for conferencing and AV related equipment and design.

• Collaborate with IT team to better understand the rooms that require a blend of IT and AV such as the TEAMS rooms. Work with IT to create solutions to reduce equipment down-time and potential issues with AV and/or network operations.

• Develop documentation to educate and support staff in conferencing & AV equipment operation, troubleshooting, and support, and conduct trainings where necessary.

• Work with the external event vendors and contractors when on-site for special events and/or meetings.

• Maintain operations and maintenance of all equipment in the fitness center.

• Support WpR team with operations, maintenance, and troubleshooting of security, camera, and building access systems.

• Perform facility related inspections as requested.

• Maintain a clean and organized workspace.

• Support the Workplace Resources (WpR) team in various facilities related opportunities.

• Participate on the local emergency response team and with the emergency response initiatives.

• Other duties as assigned by Director of Facilities.

Required Qualifications

Work Experience:

Education:

Required Certifications/Licensing

Any current AV certifications is a plus. Company will support development opportunities.

Preferred Qualifications

Skills:

• Familiarity with computers, software, and IP networking systems.

• Technical understanding and knowledge of audio-visual operating systems, hardware, and software.

• The ability to work independently, identifying resources, and awareness of up-to-date AV technology.

• Good communication and interpersonal skills

Experience:

• 2+ years applicable experience in operations and maintenance of audio-visual equipment.

• Must have skilled knowledge of Microsoft 365 products, presentation software, and AV equipment.

• Experience with ClickShare, Microsoft Teams, Zoom, and AV presentation software.

• Flexible hours for availability for special events and meetings

• Positive customer-oriented attitude and professional image.

Education:

• Bachelors degree

• AV technical degree in equipment

Additional Job Requirements:

• Remain in a stationary position for prolonged periods of time

• Be adaptive and change priorities quickly; meet deadlines

• Attention to detail

• Operate computer programs and software

• Ability to communicate effectively with audiences in person and in electronic formats.

• Day-to-day contact with others (co-workers and/or the public)

• Making independent decisions

• Ability to work in a collaborative business environment in close quarters with peers and varying interruptions

Qualified full and part time regular employees also receive access to the following benefits:

* Health, dental, vision, life and disability insurance
* 401k retirement program
* Paid time off
* Participation in Premier's employee incentive plans
* Tuition reimbursement and professional development opportunities

Premier at a glance:

• Ranked #1 on Charlotte's Healthiest Employers list for 2019, 2020, 2022, and 2023 and 21st Healthiest Employer in America (2023)

• Named one of the World's Most Ethical Companies by Ethisphere Institute for the 16th year in a row

• Modern Healthcare Best in Business Awards: Consultant - Healthcare Management (2024)

• The only company to be recognized by KLAS twice for Overall Healthcare Management Consulting

For a listing of all of our awards, please visit the Awards and Recognition section on our company website.

Employees receive:

• Perks and discounts

• Access to on-site and online exercise classes

Premier is looking for smart, agile individuals like you to help us transform the healthcare industry. Here you will find critical thinkers who have the freedom to make an impact. Colleagues who share your thirst to learn more and do things better. Teammates committed to improving the health of a nation. See why incredible challenges require incredible people.

Premier is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to unlawful discrimination because of their age, race, color, religion, national origin, ancestry, citizenship status, sex, sexual orientation, gender identity, gender expression, marital status, familial status, pregnancy status, genetic information, status as a victim of domestic violence, covered military or protected veteran status (e.g., status as a Vietnam Era veteran, disabled veteran, special disabled veteran, Armed Forces Serviced Medal veteran, recently separated veteran, or other protected veteran) disability, or any other applicable federal, state or local protected class, trait or status or that of persons with whom an applicant associates. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. In addition, as a federal contractor, Premier complies with government regulations, including affirmative action responsibilities, where they apply. EEO / AA / Disabled / Protected Veteran Employer.

Premier also provides reasonable accommodations to qualified individuals with a disability or those who have a sincerely held religious belief. If you need assistance in the application process, please reply to diversity_and_accommodations@premierinc.com or contact Premier Recruiting at 704.816.5200.

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