Facilities Manager

JLL empowers you to shape a brighter way.

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Location: Austin, TX 78746

Reports to: Sr. Facilities Manager
Schedule: On-site, Monday-Friday, 8:00 AM to 5:00 PM

JLL Integrated Facilities Management (IFM) is currently searching for a customer-focused Facilities Manager who will be embedded in our high-profile client account. The Facilities Manager will report to the Senior Facilities Manager. The Facilities Managers' main responsibility is to assure the daily site Facility Management of the portfolio, manage the regional budgets within the defined financial framework and deliver exceptional facility services.

• Proactively manage all facility services in accordance with JLL account and client standard processes and procedures, ensuring superior customer satisfaction
• Develop and manage operating facilities and capital budgets for the assigned portfolio, track variances and manage within target
• Using industry and client best practices, plan, schedule, and coordinate all frequency and maintenance activities
• Coordinate the operational aspects of the property to protect, maintain and improve the value of the client's assets
• Implement preventive, ongoing and anticipated maintenance/repair programs
• Oversee daily work order review and ensure successful service delivery and customer experience
• Ensure all site management and operations practices comply with JLL and client standards
• Manage third-party vendors/contractors with respect to work order completion and service delivery
• Provide vendor coaching on CMMS (Corrigo) and ensure the integrity of the system
• Interface with vendors, providing directions to ensure excellent coordination of work with minimal disruption
• Collaborate with cross-functional teams to identify and implement strategies to enhance user experience
• Perform monthly reporting, forecasting and asset management on all sites
• Develop multi-year capital improvement project plans and manage the project completion process
• Manage operations to mitigate operational risk
• Develop a close working relationship with all the vendors under his/her control to ensure that they fully understand the Client culture and are made to feel part of the team delivering a high-quality service.
• Monitor performance by scopes of work and contractual agreements
• Perform monthly reporting, forecasting and asset management on all sites.
• Develop and manage a high performing facilities team of diverse skilled tradesmen and professionals
• All additional duties commensurate to the level of the role

• High School Diploma or equivalent; military service or BS or equivalent work experience in Facilities Management
• 5+ years of proven work experience managing commercial facilities as a third-party provider, corporate, or as a consultant
• 3+ years of proven people management/supervisory work experience leading an Integrated Facilities Managementteam
• Experience using Computerized Maintenance Management System (CMMS) &/or Building Management System (BMS)
• Strong leadership skills, customer service skills and interpersonal skills with his/her associates, clients and vendors.
• Knowledge of applicable financial and accounting terms and principles as they apply to commercial property management.
• Strong client service orientation with the ability to provide information and respond to questions from groups of managers, customers, and the Vendors.
• Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding.
• Ability to respond to common inquiries or complaints from clients, co-workers, vendors, contractors and supervision.

• You'll join an entrepreneurial, inclusive culture. One where we succeed together - across the desk and around the globe. Where like-minded people work naturally together to achieve great things.
• Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, wellbeing, benefits and pay.
• Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you...

Please submit your application with an updated resume, location, and contact information.
If you're a current JLL employee, please apply using the Internal Career Site.

Location:

If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary

• Paid Time Off and Company Holidays

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For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at accomodationrequest@am.jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Accepting applications on an ongoing basis until candidate identified.