EMERGENCY MANAGEMENT OPERATIONS OFFICER 1* - 07292025-70063

Job Information

LOCATION OF (1) POSITION(S) TO BE FILLED: DEPARTMENT OF MILITARY, TENNESSEE EMERGENCY MANAGEMENT AGENCY (TEMA) DIVISION, DAVIDSON COUNTY

This is an interim appointment, which is a position for a period not to exceed one (1) year.

Qualifications

Education equivalent to graduation from a standard high school.

Overview

Under immediate supervision, this role is responsible for assisting in the Situational Awareness of events occurring across the State of TN by serving as a liaison between the incident scene and stakeholders needed for the situation. This is the entry level class in the sub-series. An employee in this class learns to provide emergency operations support to federal, state, local, and non-governmental organization stakeholders.

* An applicant appointed to this class will be reclassified (or flexed) to the next higher class in the series after successful completion of a mandatory one-year training period; inadequate performance during the training period could result in automatic termination.

Responsibilities

1. Monitors and tracks incidents and planned events such as hazardous material releases, radiological material transportation missions, and mass gatherings.
2. Serves as the 24-hour warning point for weather warnings, major transportation disruptions, Tennessee Valley Authority (TVA) and Department of Energy (DOE) incidents.
3. Receives calls and notifications from Emergency Service Coordinators (ESC), Local Emergency Management Agencies from all 95 counties, and other public and private agency stakeholders.
4. Collects, interprets, and disseminates weather information from the National Weather Service for situational awareness of possible impacts.
5. Notify on-call personnel of incidents and missions and disseminate information relating to response and remediation actions.
6. Assists in the logistical coordination of state asset deployment and resource request efforts for the preservation of life, property, infrastructure, and environment
7. Operates equipment such as computers, radio consoles, monitoring software, site security systems, public alerting systems, federal communications, multi-line phones, and National Weather Service (NWS) weather radar and forecasting systems.
8. Officers may be required to work variable work schedules, including overnights, and may be asked to work in areas impacted by incidents or disasters.

Competencies (KSA's)

Competencies

1. Customer Focus
2. Drives Results
3. Communicates Effectively
4. Situational Adaptability
5. Action Oriented

Knowledges

1. Information Technology
2. Public Safety and Security
3. Telecommunications
4. Law and Government
5. Communications and Media

Skills

1. Active Learning and Listening
2. Operations Analysis
3. Reading Comprehension
4. Service Orientation
5. Troubleshooting

Abilities

1. Auditory Attention
2. Selective Attention
3. Speech Clarity
4. Written Comprehension
5. Problem Sensitivity

Tools & Equipment

1. Laptop
2. Multi-line Phones
3. Cell Phone
4. Web EOC
5. Radio