Leads Specialist

Supermicro is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are the #5 fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer a large number of new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us.

We are looking for a proactive, detail-oriented Leads Specialist to own the lead nurture lifecycle - from initial engagement to sales handoff. This role will build and optimize workflows, enhance lead follow up processes and help drive stronger conversion across marketing programs.

Lead Nurture and Workflow Optimization

• Design, build, and optimize lead nurture workflows that drive engagement and conversions
• Experiment with sequencing, content, and triggers to improve nurture effectiveness
• Identify bottlenecks and gaps in current lead handling and propose fixes

Sales Handoff and Follow-Up

• Improve lead routing logic to enhance connection rates
• Reduce "Assigned but No Action" leads through clearer processes and tracking
• Implement SLAs and follow up protocols to improve lead response time

Workflow Experimentation and Data Integrity

• Test and iterate on lead flow variations based on behavior, engagement, and segmentation
• Monitor and maintain data hygiene across lead lists, workflows, and contact properties

Cross Functional Coordination

• Partner with Sales and Operations to ensure feedback loops
• Collaborate with Email Marketing to improve deliverability and targeting
• Manage programs such as JumpStart from lead capture through nurture follow up

Reporting and Insights

• Analyze nurture and follow up performance to inform campaign and workflow improvements
• Track attribution from lead source to revenue influence

• 4-6 years of direct, hands on experience with HubSpot
• Experience in marketing operations, lead nurture, or demand generation
• Strong analytical and troubleshooting skills, comfort building dashboards
• Experience working cross functionally with Sales to improve handoff
• Excellent organizational and project management skills
• Can do attitude, curiosity to optimize and improve processes

$100,000 - $120,000

The salary offered will depend on several factors, including your location, level, education, training, specific skills, years of experience, and comparison to other employees already in this role. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation, such as participation in bonus and equity award programs.

Supermicro is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of Supermicro to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.