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Site Communication Manager and Employee Experience Project Leader

Michelin North America
United States, Indiana, Woodburn
U.S. Hwy 24 (Show on map)
Jul 29, 2025
Site Communication Manager and Employee Experience Project Leader

Michelin is hiring!

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Join a global leader committed to innovation, sustainability, and a better way forward. At Michelin, we care about our people, our communities, and our planet-and we're looking for passionate individuals to help us shape the future. If you're ready to make an impact and grow your career with a company that puts people first, we want to hear from you! This position is a combined role serving as both the Site Communication Manager and Employee Experience Project Leader for the BFG4 site in Woodburn, IN.

In the capacity of Site Communication Manager (RCS), engage site employees around the site's priorities, within the framework of the Company's strategic plan priorities. Define internal communication plans for the site, ensure the effective deployment of these plans, and manage associated risks. Advise and support the management team and various departments at the site. Within the Site Communication Management network, participate in cross-functional topics, draw inspiration from best communication practices, and contribute to knowledge sharing. The RCS is a member of the site's management team.

As an Employee Experience Project Leader, drive culture transformation and employee engagement. This role implements the Manufacturing Vision as defined within the Company's goals and objectives set by the Project Sponsor and the Steering Committee, following their orientations. The primary focus is supporting the Facility Personnel Manager in fostering a positive and inclusive work environment, enhancing employee satisfaction, and embedding a culture of continuous improvement. The Employee Experience Project Leader responsibilities will evolve as the ambitions of this goal and objective are achieved.

Key Expected Achievements:

Strategy and Communication Plan

  • Engage employees around the site's priorities, aligning with the engagement axes: understanding, commitment, and action.
  • In collaboration with the Communication & Engagement function, design the communication plan, define the necessary resources, obtain approval from the site's Management Team, and ensure the deployment of the resulting communication actions.
  • As a member of the Site's Management Team, advise and provide necessary support in communication matters: messaging, activations, managerial communication diagnostics, and advice on posture.

Deployment of Communication Actions

  • Coordinate and/or ensure the design, production, and activation of site-specific communication tools and actions, and deploy country and Group-wide communication tools and actions.
  • Ensure compliance with standards (coordinate with the country/Group editorial calendar, understand and support the Brand strategy and associated brand usage rules: visual identity, sonic identity, use of Bibendum, etc.).
  • Evaluate and report on the effectiveness and impact of the communication plan and actions.

External Relations (Media/Public Affairs/Local Engagement)

  • Assist in gathering concrete facts for preparing communication materials by the country's press office and/or public affairs department, and contribute to responding to related information requests.
  • Complete fundamental media and/or public relations tasks under the supervision of the press office and/or public affairs.

Site Crisis Communication

  • Be part of the site's crisis management team. Define crisis communication messages and actions to support crisis management.
  • Ensure the establishment of appropriate press and social media monitoring in collaboration with the Communication & Engagement function.
  • In case of press inquiries, alert the country's Press Office and contribute to drafting talking points to ensure the spokesperson designated by the Press Office can respond effectively.

Event Management

  • Plan, coordinate, and manage site events (as defined locally) in close collaboration with the sponsor.

Understand Local Context

  • Gain a deep understanding of the local context, challenges, and specific needs of site employees.
  • Develop and implement Progress Plan initiatives to improve site performance in key areas as defined by the site.

Culture Transformation and Employee Engagement

  • Design and lead initiatives aimed at transforming workplace culture to align with organizational values and goals.
  • Facilitate workshops, focus groups, and other activities to gather employee insights and drive engagement initiatives.

KPI Tracking and Reporting

  • Track KPIs as defined for the site, providing regular updates and gather feedback for continuous improvement

Promote Collaboration and Agility

  • Contribute to a culture of collaboration and agility by actively participating in the Company's goals and objectives set for the site.
  • Share Best Practices, breakthrough ideas, and offer assistance to other sites.

Qualifications:

  • A bachelor's degree in Business, Communications, English, Journalism, Public Relations, or a related field is preferred.
  • Proven ability in a communications role or similar responsibilities in a manufacturing environment preferred.
  • Demonstrated success in coordinating and leading multiple projects at one time.
  • Emotional intelligence/ability to use emotional information to understand motivation and influence communication design.
  • Confidence and skills to ask questions, challenge leadership, and create strong relationships with managers, employees, suppliers, and the community.
  • Organizational change experience that includes identifying performance measurement criteria and monitoring the impact of the change communication.
  • Demonstrated ability to implement people-centric strategies that enhance workplace culture and employee satisfaction
  • Proven ability to influence stakeholders at all levels of the organization to drive positive change
  • Strong strategic thinking skills with the ability to develop long-term plans and initiatives aligned with organizational goals
  • Excellent communication skills, both written and verbal, with the ability to articulate complex concepts clearly and effectively

Join Us!

If you're looking for a dynamic work environment where you can make a difference, we invite you to apply!

SPECIAL APPLICATION REQUIREMENTS

Candidates must submit at least one original communication piece when applying to this position.Examples could be an existing creative asset or a communication to a group of employees. If this is not available, a new original example can be created based on one of the following themes:

  • A broad communication (email or a resource document for managers) about a benefits policy or change
  • A speech developed for a company leader at a community event
  • A press release announcing the launch of a new product, service, or project

NOTE: By submitting this sample, you are certifying the work is your own. If contacted to move forward in the process, you will be provided with and need to

sign a certification form for this communication piece.

#LI-HIRINGMICHELIN

Inspire Motion for Life: Apply Today!

As the leading mobility company, we work with tires, around tires and beyond tires to enable Motion for Life. Dedicated to enhancing our clients' mobility and sustainability, Michelin designs and distributes the most suitable tires, services and solutions for our customers' needs. Michelin provides digital services, maps and guides to help enrich trips and travels and make them unique experiences. Bringing our expertise to new markets, we invest in high-technology materials, 3D printing and hydrogen, to serve a wide a variety of industries-from aerospace to biotech. Headquartered in Greenville, South Carolina, Michelin North America has approximately 23,000 employees and operates 34 production facilities in the United States and Canada.

MICHELIN tires have been ranked the #1 Tire Brand across major categories and segments by industry experts and consumers alike. For nearly three decades we've been recognized for our achievements in Customer Satisfaction, Performance, Durability, Technology and Innovation.

Michelin cares for the personal and professional development of its employees. We support career advancement through various options, which include: skill and career development, training, career exploration and work with cross-functional teams. We offer the possibility of a varied and fulfilling career path in an environment where unique contributions are valued.

Michelin offers 10 Business Resource Groups (BRGs) which are all-inclusive groups created and led by employees who have shared life experiences across various diversity dimensions. Each group supports business strategies and initiatives along with meeting the needs of members. The goal of each group is to help employees feel welcome and included, support employee engagement and encourage professional development. BRGs also provide cross-cultural support, career management resources and opportunities for community involvement.

Michelin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or other non-merit-based factors. Consistent with these obligations, Michelin also provides reasonable accommodations to employees and applicants with disabilities and for sincerely held religious beliefs. If you need accommodation for any part of the employment process because of a disability, please contact us at accommodations@michelin.com.

This position is not available for immigration sponsorship.

Get in the driver's seat and be on your way to a meaningful professional journey!

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