New

Customer Service Representative

Staffmark Group
$22.00-$23.00
United States, Illinois, Carol Stream
Jul 29, 2025
Join Our Team as a Customer Service Representative! Location: [Insert Location] Schedule: Monday-Friday, 8:00 AM - 5:00 PM Department: Administrative Reports To: Operations Manager Status: Full-Time, Hourly (Non-Exempt) Attire: Office Casual About the Role Are you a detail-oriented communicator who loves solving problems and keeping things running smoothly? We're looking for a Customer Service Representative who's ready to jump in, make an impact, and grow with us! You'll be on the front lines supporting our customers, processing orders, and keeping everything flowing between departments. Think of yourself as the heartbeat between the client and our team-your efforts will help drive customer satisfaction and operational success! What You'll Be Doing Enter customer orders (EDI, email, or fax) in our system (Navision/Gentran) Print and distribute daily order reports to the warehouse for fulfillment Track and manage customer forecasts and releases Create and manage sales orders and contracts Stay alert for "hot" part requests and respond quickly Communicate with customers regarding order changes, forecasts, and updates Collaborate with production, purchasing, and warehouse teams Assist with production kits, APQP meetings, remittance updates, and more Maintain clean and organized customer files What We're Looking For Solid communication skills-you know how to keep things professional and positive Comfortable using Microsoft Office and navigating software systems Great time management and the ability to juggle multiple priorities Team player who loves to collaborate and support others Detail-oriented with strong organizational skills Experience in manufacturing or automotive is a plus (but not required!) Willing to learn EDI and forecasting tools-we'll train the right person! Bonus Points If You... Are curious and proactive-love to ask "why" and improve processes Enjoy solving puzzles and keeping customers happy Have a background in customer service, order entry, or logistics Why You'll Love It Here Supportive Culture: Work in a team-focused environment where your ideas matter. Growth Opportunities: Learn new tools, gain industry knowledge, and take on more responsibilities as you grow. Balance Matters: We value your time-weekends off and a consistent schedule. Purposeful Work: See the impact of your work every day! The Illinois pay transparency law requires employers to include a good-faith estimate of the pay scale and benefits in any job posting. After you have applied, download our Staffmark Group WorkNOW App to receive real-time job offers and apply for additional opportunities. You can download it from the App Store or get it on Google Play. About Hunter Hamilton Hunter Hamilton is committed to providing equal employment opportunity for all persons regardless of race, color, religion (including religious dress and grooming practices), sex, sexual orientation, gender, gender identity, gender expression, age, marital status, national origin, ancestry, citizenship status, pregnancy, medical condition, genetic information, mental and physical disability, political affiliation, union membership, status as a parent, military or veteran status or other non-merit based factors. We will provide reasonable accommodations throughout the application, interviewing and employment process. If you require a reasonable accommodation, contact your local branch. Hunter Hamilton is an E-Verify employer. This policy is applicable to all phases of the employment relationship, including hiring, transfers, promotions, training, terminations, working conditions, compensation, benefits, and other terms and conditions of employment. All employees are directed to familiarize themselves with this policy and to act in accordance with it. All decisions with respect to employment matters and other phases of employer-temporary employee relationships will be in keeping with this policy and in accordance with all applicable laws and regulations. To read our Privacy Notice for Candidates and Employees/Contractors, click here. By applying for this job, you agree that you may receive both AI-generated and non-AI generated calls, text messages, or emails from Staffmark Group and/or its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our general Privacy Policy at Privacy Policy - Staffmark