Global IT Business Analyst

Job Summary:

The Global IT, Business Analyst works with stakeholders from key business units (Audit, IT) and related third parties to define and document business processes and software requirements for APT, including online products, content management systems, and business information systems.

The purpose of this position is to act as the pivot or intermediary between defined business stakeholder groups and IT to ensure that business requirements are delivered in IT solutions; inclusive of the development of reports, preparing information from internal and external data sources to support compliance-oriented business decisions, projects and other initiatives.

Job Duties:

• Establishes strong working relationships with defined Product Owner's and working groups to drive the continued development of the APT toolset
• Meets with stakeholder groups to gather and analyze business requirements
• Provides guidance and support to business in determining and recommending information needs
• Responds to requests for information by summarizing and analyzing internal and external processes and data sources
• Works closely with Solution Architects and Product Owner to populate and maintain the Product Backlog and Product Roadmap
• Analyzes workflow(s) to create process maps and isolate areas of potential improvement
• Develops functional specifications that design and document desired outcome of system enhancements and development
• Produces technical specifications to communicate business requirements in technical terms to programmers and project teams
• Identifies, prepares, analyzes and presents processes and data utilizing available technologies
• Supports User Acceptance Testing (UAT), to ensure the overall efficiency, functionality and user friendliness of system enhancement/development meeting business expectations
• Works with the other analysts to ensure functional and technical requirements are aligned to standards, (i.e. IAASB's International Standards on Auditing) and BDO policies and can quantify necessary testing for validation
• Works as a crucial component of a project team responsible for enhancing existing systems or developing new systems
• Other duties as assigned
  
  

Qualifications, Knowledge, Skills and Abilities:

Education:

• High school diploma or GED, required
• Bachelor's degree in Computer Science or Information Systems, preferred

Experience:

• Two (2) or more years of experience in a Business Analyst Role or other qualifying experience, required
• Prior experience capturing requirements within a compliance-oriented environment, preferred
• Outstanding ability to analyze, isolate and interpret business needs and develop appropriate technical solutions, preferred
• Prior experience working in a professional services firm environment, preferred

License/Certifications:

• ITIL, preferred
• Prince2, preferred

Software:

• Experience using software such as Microsoft Team Foundation server, preferred

Other Knowledge, Skills & Abilities:

• Outstanding ability to analyze, isolate and interpret business needs and develop appropriate technical solutions
• Outstanding functional and technical specification writing/documentation skills
• Strong understanding of all aspects of the systems/software development lifecycle
• Technical knowledge of programming, system design, IT infrastructure and database concepts is desirable
• Excellent communication skills, both written and verbal
• Strong customer service focus
• Able to work with multiple third party vendors
• Ability to balance priorities among competing needs