Patient Safety Risk Manager

Location: Nicholson Tower

Shift Available: Full-Time (40 hours/week) M-F, 8a-5p, rotating on call schedule

Unit Description: The OU Health Office of Patient Safety functions are as follows: monitor and manage adverse events and near miss events for improved patient outcomes, review and manage event reporting throughout the enterprise daily, prepare, facilitate and complete root cause analyses and focused reviews for safety events, track and trend to identify opportunities to drive systematic change to achieve safer care for the patients and families we serve and partner with OUH frontline staff, clinicians and leaders to enhance safety for the patients we serve.

Patient Safety Risk Managers are responsible for the investigation, management and follow up of patient safety events reported through the organization's event system. This includes interacting with clinical leadership throughout the organization to gather facts, identifying root causes and tracking action plan completion. The work of the Patient Safety Risk Manager is key to supporting OUH's mission to provide safe patient care in every interaction.

General Description: This position oversees comprehensive, system-wide patient safety and risk mitigation programs by developing, implementing, and evaluating the patient safety and risk mitigation program for the organization. This position will be responsible for developing and implementing patient safety programs to prevention patient harm, investigating patient events and identifying action plans for the resolution of all safety-related incidents.

Essential Responsibilities:

Responsibilities listed in this section are core to the position. Inability to perform these responsibilities with or without an accommodation may result in disqualification from the position.

• Implement best practices in patient safety and risk mitigation initiatives practices driving a proactive approach and prevention of patient harm.
• Manages the timely completion of Root Cause Analysis for all patient safety harm events to identify the cause of the error.
• Recommends changes, policies, or programs that could prevent future errors.
• Ensures that project/department milestones/goals are met and adhering to approved budgets.
• Reviews and analyzes RLDatix occurrence reports identifying clinical risk trends.
• Facilitates RLD usage discussions and identifies training opportunities for front line staff.
• Analyzes occurrence data for frequency and severity of events.
• Identifies trends necessitating intervention and works with unit leadership in planning and implementing actions to address identified issues.

General Responsibilities:

• Performs other duties as assigned

Minimum Qualifications:

Education: Bachelors degree in applicable area, including healthcare management, risk/patient safety, compliance or regulatory, etc. required.

Experience: Two (2) years in healthcare, clinical, patient safety, regulatory, or risk management roles.

License(s)/Certification(s)/Registration(s) Required: Certified Professional in Healthcare Risk Management (CPHRM) or Certified Professional in Patient Safety (CPPS) required, or attainment within 48 months from hire date

Preferred: Current RN License issued by the Oklahoma State Board of Nursing, or a current multistate Compact RN License (eNLC).

Knowledge, Skills and Abilities:

• Strong verbal and written communication skills
• Excellent interpersonal skills with the ability to effectively work collaboratively with all groups of people including leadership
• Demonstrated knowledge of patient safety and risk management principles.
• Proficient with MS Office products
• Strong analytical, decision making, critical thinking and problem-solving skills
• Able to work in a challenging, variety, and fast paced environment with multiple high priority deliverables

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