Associate - SOC Analyst

Location Designation:Hybrid - 3 days per quarter

Our New York Life culture has laid the foundation for over 180 years of commitment to our employees, agents, policy owners, and the communities where we live and work. Here you become a valued part of a welcoming, inclusive, and caring organization with a long-standing legacy in stability and growth. The strength revolves around our diversified, multi-dimensional business portfolio that goes beyond life insurance.

As a Fortune 100 company and industry leader, we provide an environment where you can explore your career ambitions, offering opportunities to tackle meaningful challenges and stretch your skills while balancing work and life priorities. You will be part of an inclusive team guided by our belief to always be there for each other-providing the support and flexibility to grow and reach new heights while making an impact in the lives of others.

You are our future, and we commit to investing in you accordingly.

As part of Technology, you'll have the opportunity to contribute to groundbreaking initiatives that shape New York Life's digital landscape. Leverage cutting-edge technologies like Generative AI to increase productivity, streamline processes, and create seamless experiences for clients, agents, and employees. Your expertise fuels innovation, agility, and growth - driving the company's success.

Role Overview:

New York Life is seeking a motivated and detail-oriented Junior SOC Analyst to join our Security Operations Center (SOC). This entry-level position is ideal for early-career professionals with a strong interest in cybersecurity and information security operations. The successful candidate will be responsible for supporting the detection, analysis, and initial response to cybersecurity threats, while learning about enterprise security tools, procedures, and incident response practices. This role provides a foundation for career growth in cybersecurity and exposure to best-in-class security practices and technologies.

What You'll Do:
* Monitor various security channels, dashboards, reports, ticketing systems, and communication platforms for potential security events.
* Follow documented procedures to triage security alerts and determine if escalation is required.
* Escalate validated incidents to more senior SOC personnel (Level 2 or Level 3).
* Log and maintain detailed case notes for all investigations in the case management system.
* Assist in identifying false positives and improve detection accuracy under supervision.
* Gain familiarity with New York Life's security tools and infrastructure.
* Develop foundational knowledge in threat intelligence, indicators of compromise, and incident classification.
* Support the SOC team by following established playbooks and runbooks.
* Participate in team reviews and knowledge-sharing sessions to build SOC awareness and skills.
* Support SLA compliance by following timeliness and accuracy standards for investigations.
* Learn threat hunting techniques and security analysis from experienced team members.
* Contribute to continuous service improvement by offering feedback on alert quality and response processes.
* Engage in ongoing learning to develop technical skills and knowledge of cybersecurity threats and defense strategies.

What You'll Bring:
* Bachelor's degree in computer science, cybersecurity, information systems, engineering, or related field; or equivalent practical experience.
* Basic understanding of common networking protocols (e.g., TCP/IP, DNS, HTTP) and infrastructure devices (e.g., routers, switches).
* Familiarity with foundational cybersecurity concepts and tools such as SIEM, DLP, IDS/IPS, EDR, and firewalls is a plus.
* Effective verbal and written communication skills.
* Strong desire to build a career in cybersecurity and eagerness to learn new technologies.
* Ability to work in a team environment and follow guidance from senior analysts.
* Preferred certifications include: Security+, Network+, CCNA, or similar.

Pay Transparency

Salary Range:$47,500-$80,000

Overtime eligible:Nonexempt

Discretionary bonus eligible:Yes

Sales bonus eligible:No

Actual base salary will be determined based on several factors but not limited to individual's experience, skills, qualifications, and job location. Additionally, employees are eligible for an annual discretionary bonus. In addition to base salary, employees may also be eligible to participate in an incentive program.

Our Benefits

We provide a full package of benefits for employees - and have unique offerings for a modern workforce, including leave programs, adoption assistance, and student loan repayment programs. Based on feedback from our employees, we continue to refine and add benefits to our offering, so that you can flourish both inside and outside of work. Click here to discover more about our comprehensive benefit options or visit our NYL Benefits Site.

Our Commitment to Inclusion
At New York Life, fostering an inclusive workplace is fundamental to who we are and how we serve our communities. We have a longstanding commitment to creating an environment where individuals can contribute their best and succeed together. This foundation is rooted in our core values of humanity and integrity, ensuring that every employee feels valued and supported. By embracing a broad range of perspectives and experiences, we achieve greater success and fulfill our promise of providing financial security and peace of mind to families across all communities. Click here to learn more about New York Life's leadership in this space.

Recognized as one of Fortune's World's Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by theFoundation.We're proud that due to our mutuality, we operate in the best interests of our policy owners. To learn more about career opportunities at New York Life, please visit the Careers page of www.NewYorkLife.com.

Visit our LinkedIn to see how our employees and agents are leading the industry and impacting communities.

Visit our Newsroom to learn more about how our company is constantly evolving to meet our clients' and employees' needs.

Job Requisition ID: 92211