Senior Adjudicator

Type: Full Time

Location: Washington, DC

Overtime Exempt: Yes

Reports To: ARMADA HQ

*********************CONTINGENT UPON AWARD*********************

The Senior Adjudicator will plan and oversee the adjudication process for the hiring of sworn recruit officers. The Senior Adjudicator will work closely with upper management to ensure that the scope and direction of each project is on schedule. The Senior Adjudicator manages and leads a team of adjudicators and assigns approved applicant case files to adjudication staff and monitors their completion. Support includes, but is not limited to the following:

Duties & Responsibilities:

• The Senior Adjudicator receives, and reviews candidate lists to determine preliminary suitability.
• The Senior Adjudicator monitors the progression of each applicant assignment cycle ensuring candidate personal history statements are submitted in the case management system.
• The Senior Adjudicator reviews all disposition reports completed by Adjudicators and makes the final suitability determinations.
• The Senior Adjudicator ensures that all applicant profiles have been properly closed in the appropriate databases upon case closure.
• The Senior Adjudicator oversees the creation of approved applicant packets before United States Capitol Police (USCP) Assessment Centers.
• The Senior Adjudicator conducts quality control of work products and prepares reports on productivity and cases processed.
• The Senior Adjudicator must have the ability to work directly with cross-functional teams to ensure deliverables are completed within the scope by the established deadline.
• The Senior Adjudicator serves as the point of contact between the client and the project team regarding case distribution and suitability determinations.
• The Senior Adjudicator must provide exemplary customer service skills. As the primary customer interface, the Senior Adjudicator must be able to:
• listen to and understand customer expectations and concerns
• assure the customer that the project is being executed effectively
• have a sense of urgency in completing customer requests.
• Other duties as assigned.

Knowledge, Skills, and Abilities (KSAs):

• Knowledgeable about all applicable fraud statutes, local, state and federal, to ensure duties and assignments are carried out within the requirements of applicable law and client expectations.
• Must have a favorably adjudicated full-scope background investigation to include a Federal Bureau of Investigation fingerprint check. The USCP may request confirmation of these credentials at any time.
• Maintain the highest degree of integrity and confidentiality when handling information related to the contract.
• Provide customer service and serve as liaisons with insurance companies claim services, claimants, policyholders, agents, counterparts in other departments, external legal professionals, external medical professionals, financial institutions, government/regulatory agencies, potential customers, vendors and suppliers as necessary to perform assigned tasks under the contract.
• Ability to conduct investigatory interviews.
• Ability to conduct investigations requiring a high degree of skill for varied personnel security investigations and work to ensure suitability for employment based upon established suitability guidelines.
• Determine the information or evidence required to reach a judgement and best approach to obtain that information.
• Gather background data, including the initiation of credit and criminal checks, and draft a report of findings for investigative cases.
• Prepare a wide variety of complex documents, memorandums and/or reports that summarize the evidence which includes formal analyses, investigative results, and recommendations for disposition of each case.

Minimum/General Experience:

• Must be trained by an approved or recognized training program (e.g. Federal Background Investigator Training Program (FBITP), local law enforcement training or Reid School)
• At least 2 years of experience as a Background Investigator, Criminal Investigator, Security Specialist or Adjudicator with a federal agency, police department, recognized private contractor or military related training specializing in background investigations.
• Must have a minimum general experience of 5 years of adjudicative and investigative support.

Minimum Education:

• High School Diploma or GED

Disclaimer:

The above information has been designed to indicate the general nature and level of work to be performed. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the contractor assigned to this position. Applying: If you feel you have the knowledge, skills and abilities for this position visit our careers page at www.armadausa.com.

Special Notes: Relocation is not available for these jobs.

ARMADA provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. ARMADA complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Must be able to successfully pass a background check, and pre-employment drug testing. Job offers are contingent upon results of background check and drug testing.