Assistant Manager Hospitality Services - Student Center

Campus Dining Services

Job Summary:
* Support Daily Operations: Help lead the day-to-day functions of a high-volume, energetic dining facility, ensuring smooth, safe, and efficient service that meets and exceeds customer expectations.

* Team Leadership: Assist in guiding and motivating a team of student and full-time employees. Foster a positive work culture built on accountability, training, and continuous improvement.

* Drive Quality & Efficiency: Oversee the preparation and delivery of high-quality meals by supporting standards for speed, food safety, and customer satisfaction across assigned dining outlets.

* Inventory & Profitability: Aid in managing inventory, purchasing, pricing, merchandising, and promotional strategies to maximize revenue, control costs, and utilize resources effectively.

* Customer Experience Focus: Evaluate and enhance service delivery to support departmental customer service goals. Help analyze operations and recommend improvements to elevate the dining experience.

* Strategic Planning: Participate in short- and long-term planning for dining outlets. Contribute ideas for renovations, marketing, policies, and procedures that align with departmental objectives.

* Campus Engagement & Communication: Act as a liaison between campus partners, vendors, branded outlet representatives, and departmental teams. Support special projects, student internships, and training initiatives tied to our academic mission.

* Professional Development: Take part in ongoing training and professional growth opportunities while helping to mentor student employees and interns who use the facility as a learning lab.

Varied days and times including weekends

A Bachelor's degree or an equivalent combination of education and experience and at least 2 years of experience from which comparable knowledge and skills can be acquired is necessary.

Desired Core Competencies:
Problem Solving
Dependability
Communication skills: verbal, written, and through email
Self-motivated
Detail oriented

SalaryRange: $52,915.20 - $58,500 annually, commensurate with experience and education
GGS: 9E
University Title: ASSISTANT MANAGER HOSPITALITY SERVICES
Internal applicants can determine their university title by accessing the Talent Profile tile in myHR.

At Mizzou Dining Services, we are dedicated to providing high-quality, nutritious, and a variety of dining options that fuel the University of Missouri community. Our team is committed to delivering exceptional customer service, fostering a welcoming environment, and supporting the university's mission of excellence.
We operate a variety of dining locations across campus, including residential dining halls, retail food outlets, coffee shops, and catering services. Whether serving a quick bite or a full-course meal, we take pride in creating enjoyable dining experiences for students, faculty, staff, and visitors.
Join our team and become part of a dynamic, fast-paced environment where teamwork, growth, and a passion for great food come together!

This position is eligible for University benefits. As part of your total compensation, the University offers a comprehensive benefits package, including medical, dental and vision plans, retirement, paid time off, short- and long-term disability, paid parental leave, paid caregiver leave, and educational fee discounts for all four UM System campuses. For additional information on University benefits, please visit the Faculty & Staff Benefits website at https://www.umsystem.edu/totalrewards/benefits.

Equal Employment Opportunity

The University of Missouri is an Equal Opportunity Employer.

To request ADA accommodations, please call the Director of Accessibility and ADA at 573-884-7278.