Leader, Program Operations & Governance Lead

The application window is expected to close on: July 23rd

Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.

Must reside in California. U.S. Persons only.

The Americas Sales organization is passionate about empowering our teams, accelerating bookings, and creating a best-in-class sales culture through leadership development, strategic readiness, and high-impact programs. We bring together talent, insights, and operations to ensure the field is equipped and ready to win in every customer engagement.

As the Program Operations & Governance Lead, you'll play a pivotal role in scaling and operationalizing the leadership and readiness programs that fuel the success of the Americas Sales organization. This role leads high-visibility initiatives including the Americas Advisory Council (AAC), the Frontline Focus (FLM) leadership development program, and manages the execution of Momentum, Tier 1 executive engagements, and a broader portfolio of programs focused on sales acceleration, talent growth, and customer engagement.

You'll work across teams and leadership levels to build governance structures, drive execution, and ensure strategic alignment-making a measurable impact on our sellers, our leaders, and our customers.

• Lead program execution and governance for the Americas Advisory Council (AAC) and Frontline Focus (FLM)
• Oversee and govern execution of Momentum, Cisco's Director-level leadership development program.
• Manage coordination and partner with marketing for Tier 1 customer engagements and executive-facing experiences
• Build and operationalize program frameworks including intake, measurement, communication, and change support
• Mentor and manage a team supporting leadership development, events, and readiness initiatives

• 10+ years of experience in program management, enablement, or change leadership within a sales or GTM environment
• PROSCI certification or equivalent experience in change management
• Proven experience leading or supporting strategic programs and cross-functional teams
• Strong understanding of governance frameworks, stakeholder engagement, and program measurement
• Experience supporting sales transformation or organizational change initiatives

• Knowledge of the Americas Sales organization structure and priorities
• Ability to manage multiple projects with precision, attention to detail, and strong time management
• Strong communication and collaboration skills across leadership levels
• Passion for developing people, building inclusive programs, and scaling impact through operational excellence

#WeAreCisco where every individual brings their unique skills and perspectives together to pursue our purpose of powering an inclusive future for all.

Our passion is connection-we celebrate our employees' diverse set of backgrounds and focus on unlocking potential. Cisconians often experience one company, many careers where learning and development are encouraged and supported at every stage. Our technology, tools, and culture pioneered hybrid work trends, allowing all to not only give their best, but be their best.

We understand our outstanding opportunity to bring communities together and at the heart of that is our people. One-third of Cisconians collaborate in our 30 employee resource organizations, called Inclusive Communities, to connect, foster belonging, learn to be informed allies, and make a difference. Dedicated paid time off to volunteer-80 hours each year-allows us to give back to causes we are passionate about, and nearly 86% do!

Our purpose, driven by our people, is what makes us the worldwide leader in technology that powers the internet. Helping our customers reimagine their applications, secure their enterprise, transform their infrastructure, and meet their sustainability goals is what we do best. We ensure that every step we take is a step towards a more inclusive future for all. Take your next step and be you, with us!