Commercial Loan Insurance Supervisor

Univest Financial Corporation (UVSP), has approximately $8.1 billion in assets and $5.2 billion in assets under management and supervision (as of December 31, 2024). Headquartered in Souderton, Pa. and founded in 1876, the Corporation and its subsidiaries provide a full-range of financial solutions for individuals, businesses, municipalities and nonprofit organizations in the Mid-Atlantic Region. For nearly 150 years, Univest has stayed true to our philanthropic spirit and the strength of our Committed to Local giving program is one of the things that differentiates us. In 2024, Univest donated $2.1 million to our local nonprofits and our employees volunteered more than 16,000 hours.

At Univest we invest in the success of our employees and customers. We offer our employees the ability to be their authentic selves, while fostering a culture and an environment that inspires change and inclusivity. We seek career-focused individuals, looking to bring passion and creativity to drive change. Our employees are encouraged to work collaboratively and embrace innovation to deploy needs-based financial solutions in the communities we serve.

We're hiring a Commercial Loan Insurance Supervisor to join our Loan Operations Team in Souderton. Please note, this position will become hybrid after the initial training period.

Serve as direct supervisor of Commercial Insurance Servicing team, including but not limited to monthly one on one meetings, performance goal tracking, and annual review process.

Responsible for organizing and completing onboarding and training of new team members.

Accountable for interpreting and translating complex insurance documents (hazard, flood, general liability, builder's risk, property and condo insurance) to ensure the Bank's collateral position is protected and to reduce losses or lender liability.

Responsible for creating and maintaining comprehensive procedures to reinforce bank policies, operational processes, and regulatory requirements.

Serve as lead point of contact for insurance tracking vendor, monitoring the health of the relationship, adherence to regulatory requirements, compliance and bank policies. Monitor tracking reports for accuracy and resolve any discrepancies in a timely fashion.

Research and provide actionable advice, consultative guidance and subject-matter expertise to all lending and loan operations personnel related to insurance compliance, coverage, and documentation throughout all phases of lending and loan operations processes.

Partner with Compliance teams to provide oversight, governance and support for all provisions of the National Flood Insurance Program including timely and accurate determinations, adequate coverage verification, tracking of new and renewal policies, and monitoring flood map changes.

Monitor daily maintenance and exception reports and make corrections as necessary to ensure all insurance related documents and correspondence are input to into core operating system, insurance tracking vendor system, and document imaging systems as required.

Responsible for overseeing work queues and incoming requests, ensuring all are completed in a timely fashion with a strong focus on accuracy and compliance.

Responsible for ongoing training of team members. Stay current on compliance related activity by attending webinars and reading regulatory updates. Communicate changes to the team in a timely fashion and update any applicable procedures or policies in a timely fashion.

Compile statistic and evaluation reports to be distributed to the department manager, performing strategic review of data to submit process, procedure, or staffing changes as required.

Assist with all project initiatives involving insurance tracking and servicing.

Assist with internal and external Audit requests by providing requested samples and documentation related to all insurance monitoring processes and flood insurance compliance.

Accountable for compliance with laws and regulations that apply to this position including the Univest Code of Conduct.

Perform other duties as assigned.

High School Diploma or GED Equivalent

5 years of Commercial Insurance or Loan Operations experience

General knowledge of financial services with a focus on loan products

Strong knowledge of insurance practices related to hazard, general liability, builder's risk, property, and flood insurance

Ability to read, comprehend and discern consumer, commercial and mortgage insurance documents for determining and monitoring required insurance coverage amounts

Excellent organizational skills and attention to detail with ability to work independently, prioritize, and multi-task under tight time constraints

Strong problem-solving and customer service skills with the ability to communicate in a professional manner both verbally and in writing

Experience with Jack Henry or equivalent banking systems, Microsoft Suite and Salesforce preferred

Wage Range:

The salary for this position ranges from $55,000 to $70,000

Benefits Overview:

Univest offer's a comprehensive benefits package that includes:

• Health Insurance: Medical, dental and vision coverage (single or family; begins the first of the month following start date)
• Retirement Plan: Participation in 401(k) plan with up to a 3% employer match after 6 months of employment
• Paid Time Off (PTO): 15 days annually (prorated your first year)
• Short Term Disability: 10 days annually of sick time with a doctors note (prorated your first year)
• Holiday Time Off: 11 paid holidays
• We offer company paid life insurance: as well as other supplemental insurances
• Tuition reimbursement
• Employee Wellness programs: including fitness club discounts and fitness tracker discounts/ annual reimbursement
• Discounts: on loan products
• Professional development trainings

Click here for Benefit Information

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An Equal Opportunity Employer. Univest does not discriminate against any applicant for employment because of race, color, religion, religious creed, ancestry, national origin, age, sex, disability or protected veteran status.

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