Senior Product Manager - Search

Job Responsibilities:

Customer Centric

• Connect with external and internal customers to gain a deep understanding of Search workflows and needs, and validate our approach to addressing them.

• Speak to internal stakeholders including engineering, user researchers, and designers about the variety of workflows and end-user needs across segments and personas.

• Communicate user needs to engineering teams and other stakeholders to align on product vision.

• Conduct user and competitive research to inform product direction.

Product Leadership

• Apply data-driven decision making at every stage of the product lifecycle, from discovery through delivery.

• Use validation techniques such as telemetry analysis, A/B testing, and cohort analysis to refine product direction and confirm value delivered.

• Lead and manage highly complex, cross-functional transformation projects, ensuring smooth coordination across engineering, design, customer success, and go-to-market teams.

• Possess a deep understanding of our product suite and effectively communicate its value from both business and technical perspectives.

• Track and report on key product metrics relevant to your domain and expected outcomes.

• Act as a product leader by facilitating communication across teams, aligning stakeholders, and resolving conflicts around vision and direction.

Technical Fluency

• Partner closely with Engineering to ensure products meet standards for scalability, reliability, usability, observability, efficiency, and performance.

• Understand technical aspects of cloud platform architecture to communicate effectively with development teams and inform product decisions.

• Possess the technical acumen to understand engineering challenges, identify root causes of incidents, and propose practical solutions.

• Engage in technical discussions with Engineering Managers and Architects to anticipate how future work will impact customers and the product.

Execution

• Plan and manage the deprecation of legacy search features or systems, ensuring clear communication and smooth transitions for customers.

• Break down large initiatives into iterative releases with measurable goals for each milestone.

• Align with cross-functional teams early to identify and solve complex problems together.

• Develop internal and external go-to-market content, including documentation and release notes.

Minimum Qualifications

• 5+ years of experience in product management building custom software for thousands of daily users

• Direct experience working on Search products based on Elasticsearch, Lucene, or other search engines

• Familiarity and comfort with data, including the ability to analyze and monitor product health, set goals, back up assumptions, and track success

• Strong tactical execution with the ability to handle multiple projects simultaneously

• Detail-oriented without losing focus on strategy and big picture objectives

• Excellent communicator and presenter, both written and verbal

• Solid understanding of software development lifecycle and agile methodologies

• Bachelor's degree in Business, Computer Science, Engineering, or Design or comparable work experience

Preferred Qualifications

• Strong analytical skills and comfort with large-scale data and experimentation

• Excited and curious about highly complex problems, systems, and interactions

• A team player with proven ability to validate solutions and deliver features from inception to delivery

• Familiarity with AI-driven solutions such as chatbots, analytics, and concept searching