Technology Governance Lead

Come be a part of our mission and make a meaningful and positive impact with the industry leading provider of language services for the Deaf and hard-of-hearing.

Be part of our mission, Leveraging the Power of Language, we connect lives and enrich the human experience. If you are passionate about removing language barriers and championing equitable accessibility for all, then we want you.

Applicants must be legally eligible to work on the United States to be considered. Visa sponsorship is not available for this role.

Job Summary
The Technology Governance Lead is responsible for the design, implementation, and continuous improvement of technology governance practices across our technology organization. This role will focus on developing and operationalizing governance frameworks across portfolio governance, architectural governance, data governance, and technology policy, while ensuring seamless handoffs to enterprise-level functions including security, legal, privacy, and compliance.

Full time Benefits

• Paid Vacation Time and Paid Sick Time and Paid Holidays
• 401k 6% match with immediate vesting
• Nationwide Medical Insurance plans and coverage (Medical, Dental/Orthodontia, Vision)
  
  
  
  • TeleDoc
  • HSA company match
  • 3 Medical plan options including a Low Deductible PPO Medical Plan Offering
  
  
  
  
• Employee Assistance Program
• Engaged Employee Resource Groups
• Outstanding Learning and Career Development Opportunities

Essential Duties and Responsibilities

• Governance & Policy Development
• Collaborate across SMEs and stakeholders, designing and implementing governance frameworks and policies related to: portfolio governance (e.g., investment prioritization, gating, initiative health reporting), architectural governance (e.g., enterprise design authority, technology standards), data governance (e.g., metadata, data quality, stewardship models), and technology operations policy (e.g., AI, vendor governance, platform guardrails).
• Develop practical, scalable policies that align with organizational objectives, technology roadmaps, and external regulations.
• Ensure governance standards are maintained and periodically reviewed to align with regulatory changes and technological evolution.
• Governance Operations & Automation
• Operationalize governance processes across the technology portfolio lifecycle, architectural reviews, and data management practices.
• Automate governance workflows using platforms such as Jira and Microsoft to ensure compliance, traceability, audit readiness, and streamlined execution.
• Define and maintain governance dashboards and reporting mechanisms to measure compliance, risk mitigation, and adherence to enterprise standards.
• Stakeholder Engagement & Integration
• Serve as the primary liaison between the technology governance function and external groups such as: Security, Privacy, Compliance & Audit, and Legal
• Align governance processes with corporate and regulatory standards through structured checkpoints, handoffs, and integrated reviews.
• Facilitate governance forums, steering committees, and architecture review boards to ensure cross-functional alignment and transparency.
• Monitoring & Continuous Improvement
• Define and manage governance KPIs and OKRs, and maintain dashboards to track: policy compliance, governance cycle times, and risk/control adherence
• Identify gaps in governance coverage or execution, and propose enhancements to strengthen oversight, agility, and clarity.
• Stay current on industry best practices, regulatory updates, and emerging technologies impacting governance.
• Other duties as assigned.

Supervisory Responsibility
This position has no supervisory responsibilities.

Travel Requirements
Travel Requirements: Less than 25%

Education
Minimum/Preferred Education Description
Minimum 4 Year / Bachelors Degree Bachelor's or Master's degree in Information Systems, Business Administration, Technology Governance, or a related field.

Experience
Minimum Years of Experience Description
7+ Years of experience in technology governance, policy development, or enterprise portfolio oversight.

Knowledge, Skills, and Abilities

• Deep understanding of one or more governance frameworks (e.g., COBIT, TOGAF, DAMA-DMBOK, NIST, ISO 27001).
• Experience working within or closely with security, risk, compliance, or architecture functions.
• Proven ability to document, manage, and continuously improve governance processes in a technology organization.
• Process-oriented mindset with expertise in creating structured, repeatable governance workflows.
• Hands-on experience with tooling for workflow automation and policy management (e.g., Jira, SharePoint, M365 tools).
• Analytical acumen to measure governance performance and derive actionable insights.
• Excellent communication skills to influence, inform, and facilitate collaboration across technical and non-technical audiences.
• Strong stakeholder management skills, especially across legal, compliance, security, and architecture teams.

Working Conditions and Physical Requirements

• Ability to sit and/or stand at a desk and work with a computer for extended periods of time.
• Dexterity of hands and fingers to operate a computer keyboard, mouse, tools, and to handle other computer components.
• Regular and predictable attendance required.

Company Summary
Our Mission...Harnessing the power of language, we connect diverse people and enrich the human experience.

Our Vision...To provide global language services that expand opportunities, nurture belonging, and empower the world to connect beyond words.

As one of the world's leading language services providers, Sorenson combines patented technology with human-centric solutions. We strive to increase accessibility and inclusion through communication solutions for all: call captioning and video relay services, over-video and in-person sign language and spoken language interpreting, translation, real-time captioning, and post-production language services. Sorenson's impact vision and plan extends to enhancing generational wealth and inclusive workplaces for our employees and the communities we serve.

We achieve great things together working "The Sorenson Way" with our employee values: Customer First, Can-Do Attitude, Collective Action, Growth Mindset, Ownership, and Connect Direct.

Disclaimer
This position has access to highly confidential, sensitive information relating to the employees, customers, and technologies of Sorenson Communications. It is essential that applicant possess the requisite integrity to maintain the information in strictest confidence.

Apply today! www.sorenson.com/company/careers/

Equal Employment Opportunity:
Sorenson Communications is an EOE, Disability/Age Employer.