Scheduler - Home Health

At-Heart Home Care & Hospice

Office Location: Virginia Beach, VA Coverage area:Hampton Roads

Schedule:M-F 8:00-5:00(potential Hybrid w/ weekend coverage)

Home Health Experience Preferred

Are you a Scheduler looking for a new opportunity? At Heart Home Care is seeking a passionate, dedicated Home Health Scheduler to join our team inVirginia Beach, VA. If you're ready to work in a supportive, fulfilling environment where your scheduling skills and empathy truly shine, apply today!

How YOU will benefit:

Greater work/life balance
• Ability to work independently while also having team support
• Job stability and regular advancement opportunities with a growing company

Benefits and Perks for You!

• Medical, Dental, Vision insurance
• Health Savings & Flexible Spending Accounts (up to $5,000 for childcare)
• Tuition discounts & reimbursement
• 401(k) with company match
• Mileage Reimbursement
• Generous PTO
• Access to wellness and discount programs such as Noom, SkinIO (Virtual Skin Cancer Screening), childcare, gym memberships, pet insurance, travel and entertainment discounts and more!

*Benefits may vary by employment status

As a Home Health Scheduler, You will:

• Greet visitors in a courteous, professional, and timely manner
• Assist with answering incoming calls from patients, staff, physician offices, referral sources, etc., and transfer callers to the appropriate person or department
• Communicate patient information to appropriate staff as needed to provide the highest level of care
• Select an appropriate clinician for patient assignment based upon patient needs, location of the patient, and skill of the clinician
• Provide administrative support for the agency by performing general office duties, including maintaining an adequate stock of supplies needed for staff and patient care
• Support the clinical manager with managing patient schedules to ensure visits are performed in accordance with ordered frequencies and regulatory requirements

Qualifications:

• High school graduate or GED
• Minimum of two-year of administrative experience, preferably in home health
• Proficient in the use of Microsoft Office (Word, Excel, Outlook, Internet Explorer) with the ability to learn industry specific software applications
• Ability to work independently and in a team environment
• Excellent, oral, written, and interpersonal communication skills