Works within a service organization reporting to the business Supply Chain Manager, the Procurement and Warehouse Specialist is responsible for the execution of transactional policies related to the replenishment of warehouse and/or Service Vehicle inventory. Vehicle stock inventory will be based upon echelon and node based usage analysis driving regular replenishment cycles to be based upon economic min-max stocking levels. This position requires a strict alignment of inventory chain of custody, procedural transactions, and the performance of inventory validation (Cycle Counts and Annual Physicals) within the business service organization. The specialist will work closely with the Material Planning Team in the facilitation of the annual physical and cycle counts within the warehouse as the Material Planners will be responsible for timely reconciliation of the results; however, the Specialist will support the reconciliation of inventory counts with their knowledge. Additionally, the Specialist will be accountable for the timely transaction of replenishment orders to established sources of supply. Key Responsibilities
- Execution of regularly scheduled inventory counts (cycle count and complete) for Warehouse locations.
- Cycle Counts to be completed by Warehouse personnel. Specialist to support in scheduling.
- Annual Physical Inventory to be completed by Specialist (or designee) with support from Warehouse team.
- Maintain a clean, orderly, and organized warehouse of stock inventory as well as surplus project material. Surplus project material must be coordinated with the Supply Chain Manager to determine if they are going to be balance sheet inventory or controlled and expensed stock.
- Excess vehicle returns process administration.
- Working with Technicians to ensure a timely and accurate return of required components
- Conduct reviews and audits of warehouse and vehicle inventories to ensure that inventory is appropriately identified and stored.
- Participates in projects related to inventory and purchase cost improvements.
- Independently carries out replenishment activities with full consideration for the impact of those activities on the end-to-end supply chain.
- Supports purchasing management in activities such as price benchmarking, vendor management, industry and market analysis, process analysis, and model building.
- Develops and maintains effective relationships with suppliers to the benefit of both parties.
- Promotes engagement and participation in overall materials management accountability. Acts as inventory is their personal wallet.
- Reviewing service tickets
- Back updispatcher (in case our current dispatcher is out sick or on vacation)
- Order service needed parts (some of this is explained in the description already)
- Order Construction material
- Work with Construction PMs for ordering lifts and rentals
- Help with fleet management
- Warehouse inventory management
- Local deliveries of inventory material for service and construction technicians
Qualifications and Competencies Education, Licenses Skills B.S in applicable field, or a minimum of three (3) years of relevant experience
- Analytical Reasoning- Has an understanding of analytical methodologies and the ability to utilize various statistical methodologies. Provides recommendations for business actions based on the conclusions drawn from analysis in a way that is meaningful to the business partner.
- Project Management- Capable of effectively managing projects with little to no guidance.
- Supply Chain Knowledge- Has some understanding of the role of each function in the Supply Chain and how their Key Performance Indicators support the needs of end customers.
- Analyze Issues- Demonstrated results indicating knowledge of analyzing issues. Critically identifies an issue's scope and parameters while analyzing it from multiple perspectives. Determines the root causes as well as broad implications of issues. Integrates information and defines an array of alternatives. Applies a wide variety of analytical tools and processes (e.g. Six Sigma) on a regular basis to complete key projects and solve complex problems.
- Schedule Management- Manages the project schedule using the recommended project management tools and processes to drive completion within the agreed timeline.
- Customer focus- Building strong customer relationships and delivering customer-centric solutions.
- Plans and aligns- Planning and prioritizing work to meet commitments aligned with organizational goals.
- Manages conflict- Handling conflict situations effectively, with a minimum of noise.
- Communicates effectively- Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
Experience Greater than two (2) years of relevant work experience (required) including team leadership experience. Certification Supply Chain Certifications- the successful applicant should possess, be working towards, and/or possess the skills and capabilities equivalent to obtaining nationally recognized certification from the Institute for Supply Management (www.ismworld.com). Change Management- the successful applicant must be willing to invest time and commitment towards being a champion of change management across the Supply Chain and supporting organizations within Smart Care. Travel Requirement
- Travel will be almost exclusively North America based.
- Anticipated travel is dependent upon service organization.
- Average 10% (3 days per month) with potential to surge to no more than 25% (5 days per month), on exception.
- Travel needs will always be dependent upon need and aligned to both business and family needs.
About Smart Care Smart Care is a national repair and service provider for commercial foodservice, refrigeration, and cold storage equipment. Our offering of comprehensive mechanical services includes hot side cooking equipment, stand-alone refrigeration, specialty coffee and beverage, complex rack refrigeration and HVAC. Smart Care is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected class status. All qualified individuals are encouraged to apply. If you need a reasonable accommodation with respect to Smart Care's application or hiring process due to a disability, please contact the Human Resources department at HR@smartcaresolutions.com.
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