Home Health RN Navigator-Home Care Operations

The Home Care Services (HCS) RN Navigator/Clinical Coordinator is a technical, autonomous leader with advanced knowledge in clinical care, program development and/or home care. The primary goals for the RN Navigator/Clinical Coordinator are to increase patient and staff satisfaction, optimize care and improve outcomes.

Apply By Date: 6/23/2025

Qualifications

Minimum Qualifications - For full consideration, applicants are encouraged to upload license and/or certification if required of the position

• Valid California Registered Nurse License without restriction
• American Heart Association (AHA) or American Red Cross Basic Life Support (BLS) or UC Davis Health CPR
• Required to hold a valid California driver's license, have a driving record that is in accordance with local policies/procedures, and/or enroll in the California Employer Pull Notice Program
• Verification of graduation from an accredited school of nursing.
• Two (2) years of recent experience in home health, home-based palliative care, or hospice.
• Home health or hospice experience in clinical coordination or charge nurse or quality assessment, performance improvement (QAPI)
• Advanced clinical knowledge in a variety of modalities, or signi cant expertise in a specialty area. Advanced ability to assess patient needs and make appropriate referrals for specialized support services and programs.
• Advanced skills in assessing patient's grievances and locating appropriate resources to get issues resolved. Advanced skills to intervene and assist with patient's questions or concerns about treatment plan.
• Advanced patient care skills, working with a high volume and high expectations customer base. Strong ability to support patients with a wide variety of clinical and non-clinical needs.
• Advanced skills and expertise working in a complex, multi-divisional environment, with proven ability to initiate projects and lead teams, prioritize tasks, and direct projects successfully from inception to completion on task and on schedule.
• Skills to perform in-depth chart analysis to provide accurate information in a concise, informative manner.
• Demonstrated knowledge with Windows-based software including Microsoft word, Excel, Outlook. Strong Knowledge of clinical based computer systems and software.
• Knowledge of care/services provided in differing levels of care, i.e., ambulatory, and institutional settings, community-based resources, SNF, Home Health, Hospice, and Palliative Care.
• Analytical skills to identify and obtain pertinent data from multiple sources and work with culturally diverse patients and families with multiple needs or disabilities.
• Ability to make independent judgments based on clinical knowledge.
• Ability to work with all levels of staff, both inter- and intra-departmental to create a cooperative relationship and positive work environment.
• Effective time management skills to accommodate special projects, deadlines, and priorities.
• Ability to read, write, speak, and understand the English language.
• Knowledge of current trends in nursing.
• Commitment to excellence in patient care.
• Demonstrates accountability and professionalism.
• Adapts to change in a positive, professional and productive manner.
• Knowledge of legal implications in clinical practice and documentation.
• Knowledge of performance improvement and evidence-based practice.

Preferred Qualifications

• Certified in Hospice and Palliative Care (CHPN), Case Management, OASIS, or related field
• BSN
• Two (2) years of experience in acute care with a variety of health care needs including: post-operative, medical, palliative, and end-of-life care, for acute and chronic conditions across many specialty areas.
• Two (2) years of experience in home health, home-based palliative care and hospice.
• Home health and/or hospice experience Clinical Coordination and charge nurse and Quality Assessment, Performance Improvement (QAPI).

Key Responsibilities

• 40% - Quality Review
• 40% - Clinical Care Coordination, Navigation, and Education
• 10% - Nursing Process
• 5% - Professional Development
• 5% - Nursing Research

Department Overview

The Home Care Services Department (HCS) comprises the Home Health, Hospice, and Home-Based Palliative Care Programs. These programs offer patients the opportunity to receive skilled care in the comfort of their home, hospital, or home-like setting. HCS nurses work collaboratively in an inter-professional team environment to provide the highest level of patient-centered care focused on supporting patients goals. This position would be a part of the Home Health program.

POSITION INFORMATION

• Salary or Pay Range: $107,100.00-$224,100.00
• Salary Frequency: Monthly
• Salary Grade: Grade 26
• UC Job Title: PAT NAVGTR CLIN 4
• UC Job Code: 006822
• Number of Positions: 1
• Appointment Type: Staff: Career
• Percentage of Time: 100
• Shift (Work Schedule): Day, 8am-5pm
• Location: UCDHAS Building (HSP165)
• Union Representation: 99 - Non-Represented (PPSM)
• Benefits Eligible: Yes
• This position is 100% on-site

Benefits

Outstanding benefits and perks are among the many rewards of working for the University of California. UC Davis offers a full range of benefits, resources and programs to help you bring your best self to work, as well as to help you and your family achieve your health, wellness, financial and career goals. Learn more about the benefits below and eligibility rules by visiting either our handy Benefits Summary for UC Davis Health Employees or Benefits Summary for UC Davis Employees and our Benefits Page.

If you are represented by a union, benefits are negotiated between the University of California (UC) and your union and finalized in a contract. Read your bargaining unit's employment contract, stay abreast of current negotiations and learn about collective bargaining at UC: https://ucnet.universityofcalifornia.edu/labor/bargaining-units/index.html

* High quality and low-cost medical plans to choose from to fit your family's needs
* UC pays for Dental and Vision insurance premiums for you and your family
* Extensive leave benefits including Pregnancy and Parental Leave, Family & Medical Leave
* Paid Holidays annually as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement
* Paid Time Off/Vacation/Sick Time as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement
* Continuing Education (CE) allowance and Education Reimbursement Program as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement
* Access to free professional development courses and learning opportunities for personal and professional growth
* WorkLife and Wellness programs and resources
* On-site Employee Assistance Program including access to free mental health services
* Supplemental insurance offered including additional life, short/long term disability, pet insurance and legal coverage
* Public Service Loan Forgiveness (PSFL) Qualified Employer & Student Loan Repayment Assistance Program for qualified roles
* Retirement benefit options for eligible roles including Pension and other Retirement Saving Plans. More information on our retirement benefits can be found here

Physical Demands

• Standing - Continuous 6 to 8+ Hours
• Walking - Continuous 6 to 8+ Hours
• Sitting - Frequent 3 to 6 Hours
• Lifting/Carrying 0-25 Lbs - Continuous 6 to 8+ Hours
• Pushing/Pulling 0-25 Lbs - Frequent 3 to 6 Hours
• Pushing/Pulling 26-50 lbs - Occasional Up to 3 Hours
• Pushing/Pulling over 50 lbs - Occasional Up to 3 Hours
• Bending/Stooping - Continuous 6 to 8+ Hours
• Squatting/Kneeling - Occasional Up to 3 Hours
• Twisting - Continuous 6 to 8+ Hours
• Climbing (e.g., stairs or ladders) - Occasional Up to 3 Hours
• Reaching overhead - Occasional Up to 3 Hours
• Keyboard use/repetitive motion - Frequent 3 to 6 Hours

Environmental Demands

• Loud noise levels - Occasional Up to 3 Hours
• Marked changes in humidity or temperature - Occasional Up to 3 Hours
• Operating motor vehicles and/or equipment - Occasional Up to 3 Hours
• Uneven Surfaces or Elevations - Occasional Up to 3 Hours

Mental Demands

• Sustained attention and concentration - Continuous 6 to 8+ Hours
• Complex problem solving/reasoning - Continuous 6 to 8+ Hours
• Ability to organize & prioritize - Continuous 6 to 8+ Hours
• Communication skills - Continuous 6 to 8+ Hours
• Numerical skills - Continuous 6 to 8+ Hours
• Constant Interaction - Continuous 6 to 8+ Hours
• Customer/Patient Contact - Continuous 6 to 8+ Hours
• Multiple Concurrent Tasks - Continuous 6 to 8+ Hours

Work Environment

UC Davis is a smoke and tobacco free campus effective January 1, 2014. Smoking, the use of smokeless tobacco products, and the use of unregulated nicotine products (e-cigarettes) will be strictly prohibited on any UC Davis owned or leased property, indoors and outdoors, including parking lots and residential space.

Work environment may include clients' homes, hospitals, care facilities, and clinics. Must be able to travel independently to these locations, using personal vehicle, at various times of day, including home settings with possible unhygienic conditions and/or homes with indoor/outdoor pets. Travel distance may vary based on client location. Must participate in the DMV pull notice system. Auto insurance must comply with UCDH Travel Regulations Policy G-28, pg. 18, item iii; Insurance Coverage: 50/100/50. Must be able to work occasional evenings, overtime, on-call, weekends, and holidays as defined by the collective bargaining agreements (if applicable).

Special Requirements - Please contact your recruiter with questions regarding which activities apply by position

• This is a critical position, as defined by UC Policy and local procedures, and as such, employment is contingent upon clearing a criminal background check(s) and may include drug screening, medical evaluation clearance and functional capacity assessment
• This position is designated as a mandated reporter under CANRA and UC policy, and employment is contingent on compliance with applicable policies, procedures and training requirements

Misconduct Disclosure Requirement: As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer.

A Culture of Opportunity and Belonging

At UC Davis, we're committed to solving life's most urgent challenges and building a healthier, more resilient world. We believe in growing through every challenge, continually striving to improve, and welcoming new perspectives that strengthen our community. We recognize that a vibrant and innovative organization values both individual strengths and shared purpose. The best ideas often emerge when people with different experiences come together.

As you consider joining UC Davis, we invite you to explore our Principles of Community, our Clinical Strategic Plan and strategic vision for research and education. We believe you belong here. The University of California, Davis is an Equal Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status.

To view the University of California's Anti-Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-Discrimination

Because we want you to feel seen and valued, our recruitment process at UC Davis supports openness and authenticity. Research shows that some individuals hesitate to apply unless they meet every qualification. You may be an excellent fit for this role-or the next one. We encourage you to apply even if your experience doesn't match every listed requirement. #YouBelongHere

To learn more about our background check program, please visit: https://hr.ucdavis.edu/departments/recruitment/ucd/selection/background-checks