Patient Data Coordinator

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What Awaits You:

• Opportunities for Career Growth - Build a meaningful career with access to professional development, mentorship, and advancement pathways.
• Collaborative and Inclusive Environment - Work alongside a diverse team of professionals who value mutual respect, innovation, and teamwork.
• Comprehensive Benefits Package - Take advantage of a competitive and affordable benefits program that supports your health, financial security, and overall well-being.

POSITION SUMMARY:
Under the direction of the Admissions Office Manager, this role is responsible for coordinating psychiatric inpatient admissions and managing financial clearance from the Psychiatry Admissions Office, Emergency Department, and Psychiatry Inpatient Units.

The PDC Registrar ensures a smooth and efficient admissions process by:

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  Interviewing patients, families, or representatives to gather demographic and insurance information

  
  
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  Verifying insurance coverage via phone, fax, and online systems

  
  
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  Advising patients of financial obligations

  
  
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  Obtaining precertification and conducting courtesy reviews with insurance providers

  
  
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  Completing and processing registration and financial paperwork

  
  
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  Updating registration systems and coordinating admissions with psychiatric inpatient units

  
  
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  Facilitating transfers to alternative facilities when beds are unavailable

  
  
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  Assisting with the decompression of psychiatric patients in acute distress

  
  

The PDC Financial Counselor ensures compliance with JHHS and JHU financial policies related to psychiatric patient admissions, including:

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  Insurance verification and benefits eligibility

  
  
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  Preauthorization and precertification procedures

  
  
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  Financial liability assessment and patient counseling

  
  
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  Time-of-service collections and payment plan arrangements

  
  
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  Assisting with financial aid applications

  
  
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  Generating third-party claims and following up on continued stay coverage

  
  

This role requires a strong understanding of the revenue cycle, payer contracts, and systems across affiliate locations. The position involves direct interaction with patients and families both on and off the medical unit to secure insurance coverage, complete financial documentation, and explore alternative funding sources, all in support of maximizing reimbursement for the Health System.

COMPETENCIES:

A. Education:
High school diploma required; Associate's degree preferred.

Salary Range: Minimum $18.59/hour - Maximum $30.69/hour. Compensation will be commensurate with equity and experience for roles of similar scope and responsibility.

In cases where the range is displayed as a $0 amount, salary discussions will occur during candidate screening calls, before any subsequent compensation discussion is held between the candidate and any hiring authority.

JHM prioritizes the health and well-being of every employee. Come be healthy at Hopkins!

Diversity and Inclusion are Johns Hopkins Medicine Core Values. We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices.

Johns Hopkins Health System and its affiliates are drug-free workplace employers.