Training Specialist Sr

About SCAN

SCAN Group is a not-for-profit organization dedicated to tackling the most pressing issues facing older adults in the United States. SCAN Group is the sole corporate member of SCAN Health Plan, one of the nation's leading not-for-profit Medicare Advantage plans, serving more than 300,000 members in California, Arizona, Nevada, Texas and New Mexico. SCAN has been a mission-driven organization dedicated to keeping seniors healthy and independent for more than 45 years and is known throughout the healthcare industry and nationally as a leading expert in senior healthcare. SCAN employees are a group of talented, passionate professionals who are committed to supporting older adults on their aging journey, while also innovating healthcare for seniors everywhere. Employees are provided in-depth training and access to state-of-the-art tools necessary to do their jobs, as well as development and growth opportunities. SCAN takes great pride in recognizing our team members as experts in their fields and rewarding them for their efforts. If you are interested in becoming part of an organization that is innovating senior healthcare visit www.thescangroup.org, www.scanhealthplan.com, or follow us on LinkedIn, Facebook, and Twitter.

The Job

The Sales Training Specialist, Sr. is responsible for designing, implementing, and managing comprehensive training programs that support a high-performing sales workforce. This role includes developing and delivering effective training curricula that align with organizational goals, while preparing new and existing sales representatives to excel through enhanced skills and knowledge. The specialist will also lead process improvement initiatives, leverage technology to support training efforts, assess ongoing training needs, and ensure the sales team is fully equipped to achieve performance targets and drive business success.

You Will

• Design and Develop Training Programs. Create comprehensive training curricula for new hires and tenured sales staff that align with sales strategies and business objectives.
• Facilitate and Deliver Training. Conduct engaging, interactive training sessions-both in-person and virtually-to build sales knowledge, product understanding, and consultative selling skills.
• Assess Training Needs. Evaluate skill gaps and identify training opportunities through performance data analysis, feedback from sales leadership, and employee assessments.
• Optimize Learning Tools and Technologies. Utilize learning management systems (LMS), e-learning platforms, and sales enablement tools to deliver scalable, effective training experiences.
• Monitor and Measure Training Effectiveness. Track training outcomes using KPIs, assessments, surveys, and performance metrics to ensure learning objectives are met and drive continuous improvement.
• Lead Process Improvement Initiatives. Identify inefficiencies in training processes and recommend solutions to enhance program delivery, consistency, and learner engagement.
• Collaborate Across Departments. Partner with Sales Leadership, HR, Marketing, Compliance, and Product teams to ensure training materials are accurate, up to date, and aligned with strategic goals.
• Maintain Training Documentation. Develop and maintain up-to-date training manuals, job aids, reference materials, and standard operating procedures.
• Support Onboarding Programs. Lead onboarding sessions for new sales employees to accelerate ramp-up time and instill company culture, values, and expectations.
• Stay Current on Industry Trends. Keep informed of industry best practices, competitive landscape, and regulatory changes to ensure training remains relevant and impactful.
• We seek Rebels who are curious about AI and its power to transform how we operate and serve our members.
• All other duties as assigned.

Your Qualifications

• Associate's Degree or equivalent experience
• Required Certifications or Licenses: Health Insurance Producer License
• Experience Required: 5+ years Healthcare industry experience in Sales, Medicare and Medicaid. 5-7 years of training facilitation experience.
• Technical expertise
• Problem solving
• Strong communication skills
• Ability to work independently
• Proficient in MS Office, PowerPoint, and Excel
• Familiar with digital press (copy machine) for the fulfillment of training material
• Spanish speaking preferred, not required

What's in it for you?

• Base salary range: $71,700 to $102,520
• Work Mode: Mostly Remote - must be local to Long Beach and able to work onsite 2 days per week
• An annual employee bonus program
• Robust Wellness Program
• Generous paid-time-off (PTO)
• Eleven paid holidays per year, plus 1 floating holiday, plus 1 birthday holiday
• Excellent 401(k) Retirement Saving Plan with employer match and contribution
• Robust employee recognition program
• Tuition reimbursement

An opportunity to become part of a team that makes a difference to our members and our community every day!

We're always looking for talented people to join our team! Qualified applicants are encouraged to apply now!

At SCAN we believe that it is our business to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects our community through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more.

SCAN is proud to be an Equal Employment Opportunity and Affirmative Action workplace. Individuals seeking employment will receive consideration for employment without regard to race, color, national origin, religion, age, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender perception or identity, age, marital status, disability, protected veteran status or any other status protected by law. A background check is required.

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