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Accounting Clerk-Income Auditor

Grand Geneva Resort & Spa
life insurance, vision insurance, paid time off, 401(k)
United States, Wisconsin, Lake Geneva
7036 Grand Geneva Way (Show on map)
Jun 12, 2025

Description

If you're eager to showcase your talents in a prestigious, full-service, AAA Four Diamond resort and make a meaningful impact, an extraordinary career opportunity awaits you. We are on the lookout for a passionate individual to join our team and help us continue delivering the unparalleled guest experience that sets us apart. As an Income Auditor at the Grand Geneva Resort & Spa, you'll be responsible for protecting the revenues and profitability of the resort.

Grand Geneva in Lake Geneva is a 1,300 acre, AAA Four Diamond resort and spa recognized as a Top Resort in the Midwest by Conde Nast Traveler. This award-winning, all-seasons destination features over 746 guest accommodations, the WELL Spa & Salon, two championship golf courses, fitness facilities, a ski hill and terrain park, and 9 unique food and beverage outlets. We are a longstanding symbol of home and family, rooted in tradition and eager to shape a brighter future together.

What will you be doing?

* Responsible for a working knowledge of the property management system (Opera) and all point of sales systems (Micros Simphony, Book4Time, Siriusware, Lightspeed).

  • Ensure that Audit Trail is evident throughout all tasks.
  • Communicate both written and orally with affiliated departments on variances, statistics and exceptions to policy and procedures.
  • Respond to questions relating to these systems and assist in error correction.
  • Assists department managers in the use of these systems. Enabling them to maintain their portion of the database and train their staff.
  • Liaison to night audit staff for questions / challenges with systems, duties or reporting assignments.
  • Identify system conflicts and directly resolve these conflicts with approval of system change documentation approved by accounting management.
  • Identify and present process and system improvements to accounting management.
  • Completing various management reports as required by accounting management depending on the needs of hotel operations.
  • Completing various other accounting tasks and duties as required by accounting management.

What do you bring to the role?

  • High school diploma or equivalent required.
  • Hospitality experience preferred.
  • Must be computer literate and embrace learning new softwares.
  • Intermediate knowledge of Excel and other MS-Office suite products
  • Must be willing to work a flexible schedule in order to accomplish all major responsibilities and tasks.
  • Must have a thorough working knowledge of hospitality accounting department procedures and willingness to assist in other accounting functions as assigned.
  • Must have a commitment to follow all local and corporate policies and procedures as they relate to Income Audit.
  • Must work in a safe, prudent, and organized manner.
  • Experience with business writing as it relates to training documentation preferred
  • Ability to complete goals within deadlines specified by management and the corporate office.
  • Must be able to work independently.
  • Excellent people skills.
  • Must meet grooming standards.
  • Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact, and diplomacy to diffuse situations and collect accurate information and professionally resolve problems.

What's in it for you?

* A free, well-balanced meal every shift

* Discounted gym membership

* Room discounts at Marcus Hotels & Resorts

* Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spa

* Free parking

* "Two for one" movie theater coupons at Marcus Theatres

* Ability to grow your career and transfer from one property to another

* Early wage access

* Paid time off

* Flexible scheduling

* Medical, dental, and vision insurance (offered after 30 days of employment), company-paid life insurance, employee assistance program offer, and 401k with employer match

* And more!

About Us:

A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60-year history of operational and service excellence. We are "People Pleasing People" who strive daily to create extraordinary experiences for guests and associates alike. Focused on expanding our U.S.-based portfolio of 15 hotels and resorts, our properties are known for their unique character and style.

Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.

The Grand Geneva Resort & Spa is an equal opportunity employer.

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