Clinical Services Coordinator, Specialist (Intake)

Your Role

Your Role The Behavioral Health (BH) Utilization Management (UM) Intake team is responsible for timely accurate processing of treatment authorization requests. The Clinical Service Coordinator, Specialist will report to the Manager, Operations BH UM Intake. In this role you will be the team Lead, providing training and operations support to other Clinical Services Coordinators, assist with production monitoring, and represent the BH UM Intake team as the subject matter expert (SME) in cross-departmental meetings.

Your Knowledge and Experience

• Requires at least 7 years of prior relevant experience
• Requires a high school diploma or equivalent
• Requires at least 2 years of experience working for a Health Plan
• Requires a deep understanding of multiple processes and ability to think critically
• Requires the ability to train and coach staff
• Requires the ability to work independently and make decisions quickly and effectively