Exp Assoc, Client Experience

Job Summary:

This role will support discovery workshops at the client site and document technical specifications and designs for our clients. This role will also be responsible for requirements gathering, discovery, performing gap and data analysis and functioning as a key resource for our clients.

Job Duties:

Responsibilities:

• Supports requirements gathering and discovery workshops for custom IT solutions
• Conducts current state assessments of business processes and supporting systems
• Performs gap and data analysis in support of identifying improvement opportunities
• Supports Technical Leads and developers by providing functional clarification and setting expectations with team and client
• Documents, socializes, and triages issues, defects, and enhancement requests
• Documents requirements, creates specifications and/or wireframes, change requests, test cases, user guides, and strategy roadmaps
• Executes test cases and ensure overall quality of solution is a plus
• Other duties as required

Supervisory Responsibilities:

• N/A

Qualifications, Knowledge, Skills and Abilities:

Education:

• Bachelor's degree from an accredited university, required
• Bachelor's degree related to Business Administration or Information Technology from an accredited university, preferred

Experience:

• Two (2) or more years of experience related to Business Analyst or Technical Analyst within an IT technology environment, required

Software:

• Microsoft Technologies, required
• JIRA, Visio, preferred

Other Knowledge, Skills & Abilities:

• Excellent computer skills and proficient in Excel, Word, PowerPoint and Outlook
• Excellent communication and presentation skills, both verbal and written
• Ability to solve problems, identify solutions, and appropriately escalate issues
• Excels at operating in a fast-paced technical environment
• Must be willing to travel to the client site as needed

Keywords:
Business Analyst, BA, Quality Assurance, PowerPoint, Tableau, Qlik, Balsamic, JIRA, Enterprise Tester, Requirements Gathering, User Experience, Testing, User Enablement, Data Visualization, SharePoint, Application Development, Software, Definition, .Net, Java, Office 365, Custom Applications, Data Analytics, CRM, Cloud Strategy, SharePoint, Office 365, O365

Individual salaries that are offered to a candidate are determined after consideration of numerous factors including but not limited to the candidate's qualifications, experience, skills, and geography.

National Range: $75,000 - $97,000
Maryland Range: $75,000 - $97,000
NYC/Long Island/Westchester Range: $75,000 - $97,000