Knowledge Manager

Seneca Global Services, LLC is part of the Seneca Nation Group (SNG) portfolio of companies. SNG is Seneca Holdings' federal government contracting business that meets mission-critical needs of federal civilian, defense, and intelligence community customers. Our portfolio comprises multiple subsidiaries that participate in the Small Business Administration 8(a) program. To learn more about SNG, visitthe website and follow us onLinkedIn.

At Seneca, our team of talented individuals is what makes us successful. To support our team, we provide a balanced mix of benefits and programs.Your total rewards package includes competitive pay, benefits, and perks, flexible work-life balance, professional development opportunities, and performance and recognition programs. We offer a comprehensive benefits package that includes medical, dental, vision, life, and disability, voluntary benefit programs (critical illness, hospital, and accident), health savings and flexible spending accounts, and retirement 401K plan. One of our fundamental principles at Seneca Holdings is to offer competitive health and welfare benefits to our team members, providing coverage and care for you and your family. Full-time employees working at least 30 hours a week on a regular basis are eligible to participate in our benefits and paid leave programs. We pride ourselves on our collaborative work environment and culture, which embraces our mission of providing financial and non-financial benefits back to the members of the Seneca Nation.

This contract supports the U.S. Army Program Executive Office (PEO) Simulation, Training, and Instrumentation (STRI) Project Manager for Cyber, Test, and Training (PM CT2) Program Management Office (PMO).

Seneca Global Services, LLC is seeking a Knowledge Manager in Orlando, FL. The objective of this work is to collaborate with PM CT2 leadership and stakeholders to facilitate the development of a shared knowledge management (KM) vision and subsequently design/implement a strategy to achieve that vision.

Responsibilities include, but are not limited to:

• Establish and maintain a user-friendly, searchable knowledge base that houses policies, procedures, best practices, lessons learned, and other critical information.
• Provide employees with easy access to resources, tools, and information to optimize job performance. Deliver training and foster knowledge-sharing practices.
• Implement platforms and processes that enhance communication, collaboration, and knowledge dissemination. Promote best practices and a knowledge-sharing culture.
• Develop innovative approaches to knowledge mapping and strategic KM enhancements.
• Serve as the subject matter expert in knowledge management, applying extensive knowledge of KM principles, methodologies, and best practices.
• Complete all required CDRLs on time and within standards.

Basic Qualifications:

• Active Secret Clearance
• Bachelor's degree from an accredited college or university.
• Minimum of five years of knowledge management, mapping, principles, etc.
• Must have effective oral and written communication skills.
• Implementation and utilization of digital transformation principles.
• Utilization of expertise in the Microsoft ecosystem essential to effectively leverage Microsoft 365, SharePoint, and Teams for enterprise knowledge management.
• Develop a KM strategy aligned with PM CT2 goals through needs assessments and workshops.
• Design and implement a user-friendly KM platform consolidating information and facilitating collaboration.
• Deliver training, promote user adoption, and foster a knowledge-sharing culture.
• Provide insights and recommendations for future KM enhancements.

Desired Skills/Certifications:

• Excellent written and verbal communication, with the skills to convey complex ideas in a clear, concise, and compelling manner.
• Strong organizational skills, with the capability to own deadline-conscious projects.
• Ability to work within a team in a fast-paced, deadline-conscious, results-driven environment with a dedicated sense of urgency.
• Microsoft 365 Certified: Enterprise Administrator Expert
• Microsoft 365 Certified: Fundamentals (MS-900)
• Microsoft Teams Administrator Associate (MS-700)
• Microsoft Certified: Power Platform Fundamentals (PL-900)