System Operations Planner - Outage Coordinator

APS (Arizona Public Service)
United States, Arizona, Phoenix
Jun 11, 2025
Arizona Public Service generates reliable, affordable and clean energy for 2.7 million Arizonans. Our service territory stretches across the state, from the border town of Douglas to the vistas of the Grand Canyon, from the solar fields of Gila Bend to the ponderosa pines of Payson. As the state's largest and longest-serving energy provider, our more than 6,000 dedicated employees power our vision of creating a sustainable energy future for Arizona. Since our founding in 1886, APS has demonstrated a strong commitment to our customers in one of the country's fastest growing states, earning a reputation for customer satisfaction, shareholder value, operational excellence and business integrity. Our present and future success depends on the creative and dedicated people of our company who demonstrate the principles outlined in the APS Promise: Design for Tomorrow, Empower Each Other and Succeed Together. Summary The System Operations Planner - Outage Coordinator is responsible for researching, planning, coordinating and scheduling of outages and additions to the APS Transmission and Sub-transmission system. Minimum Requirements - High school diploma/ GED - Plus five (5) years of relevant experience in one or more of these key areas: - Balancing Authority principals, path allocations, and transmission scheduling - Relaying and communication principals - Field maintenance and/or construction practices - Substation equipment - Distribution Operations and/or Planning - Transmission Operations and/or Planning - Experience and knowledge in the operation of transmission systems, substation equipment, relaying and/or operating procedures. -Knowledge of electrical theory for interconnected electric system operation. -Demonstrated customer service skills. -Demonstrated ability to work autonomously. -Ability to handle multiple complex assignments simultaneously and make timely decisions under stressful conditions. -Must be able to complete and pass all Operations Planning JPEs and oral boards in a timely manner. -Must be able to hold and maintain a North American Electric Reliability Corporation (NERC) Reliability Coordination certification and understand NERC standards. -Must be capable of using computer applications to manage work (Microsoft suite, outage management applications, etc.). Major Accountabilities 1) Provide operational liaison and field leadership between the Energy Control Center (ECC) and Engineering, Construction, Maintenance, Power Plants, Division Operations, Peak Reliability Coordinators and interconnected utilities for both planned and emergency work to ensure jobs are properly coordinated between customers, departments, impacted Transmission Operations Planners (TOP), Balancing Authorities (BA) and the Peak RC. 2) Evaluate and approve work requests for planned maintenance and construction on all APS transmission and sub-transmission lines and equipment. Maintain effective communication with responsible personnel to ensure that all work is completed in a timely manner 3) Represent Transmission Operations in construction and maintenance stakeholder meetings and ensure operations standards are met. 4) Research and develop switching procedures necessary to perform required maintenance, place new facilities in service, or to implement emergency requirements and, when necessary, execute these procedures in the field. Develop plans, establish priorities and organize the sequence of planned or emergency work so that the APS transmission and sub-transmission systems are configured in such a manner to minimize exposure and maximize integrity during planned or emergency outages. 5) Review proposed additions or modifications to electrical facilities and submit recommendations to engineering and planning departments. Participate in discussions and provide input into Operational Studies and project budget preparation concerning sequence of new construction or maintenance, engineering standards and plans for generation, transmission, and sub-transmission. 6) Ensure outages and power flow model changes are communicated per NERC and Energy Imbalance Market (EIM) requirements. Export Compliance / EEO Statement This position may require access to and/or use of information subject to control under the Department of Energy's Part 810 Regulations (10 CFR Part 810), the Export Administration Regulations (EAR) (15 CFR Parts 730 through 774), or the International Traffic in Arms Regulations (ITAR) (22 CFR Chapter I, Subchapter M Part 120) (collectively, 'U.S. Export Control Laws'). Therefore, some positions may require applicants to be a U.S. person, which is defined as a U.S. Citizen, a U.S. Lawful Permanent Resident (i.e. 'Green Card Holder'), a Political Asylee, or a Refugee under the U.S. Export Control Laws. All applicants will be required to confirm their U.S. person or non-US person status. All information collected in this regard will only be used to ensure compliance with U.S. Export Control Laws, and will be used in full compliance with all applicable laws prohibiting discrimination on the basis of national origin and other factors. For positions at Palo Verde Nuclear Generating Stations (PVNGS) all openings will require applicants to be a U.S. person. Pinnacle West Capital Corporation and its subsidiaries and affiliates ('Pinnacle West') maintain a continuing policy of nondiscrimination in employment. It is our policy to provide equal opportunity in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations. This policy of nondiscrimination shall include, but not be limited to, recruiting, hiring, promoting, compensating, reassigning, demoting, transferring, laying off, recalling, terminating employment, and training for all positions without regard to race, color, religion, disability, age, national origin, gender, gender identity, sexual orientation, marital status, protected veteran status, or any other classification or characteristic protected by law. For more information on applicable equal employment regulations, please refer to EEO is the Law poster. Federal law requires all employers to verify the identity and employment eligibility of every person hired to work in the United States, refer to E-Verify poster. View the employee rights and responsibilities under the Family and Medical Leave Act (FMLA). Arizona Public Service is a smoke free workplace. CIP Requirement: This position requires Critical Infrastructure Protection (CIP) access consistent with North American Electric Reliability Corporation (NERC) standards. The applicant considered for this role will be required to obtain and maintain CIP access for the duration of employment in this position. A full seven (7) year criminal history will be obtained through the pre-employment background check process (or, for current employees, through supplemental background check process) to fulfill the CIP access requirements. In addition, this position requires an additional background check every seven years to maintain access. Hybrid:Employees in hybrid roles work both in their home offices (virtually) and alongside their colleagues (in person). In order for employees to build strong relationships and to promote meaningful in-person interactions, hybrid employees are expected to work about 40% of their time in-person at an APS or other (non-home office) location. Employees are expected to reside in Arizona (or New Mexico for Four Corners-based employees). Working from a home office requires adequate technology and an appropriate ergonomic set up. *Role types are subject to change based on business need.