Inside Sales Representative - Pasadena, TX

Severe Service Specialists (Triple S) is a manufacturer's representative and factory authorized automation facility for valves that are engineered to withstand severe applications. We pride ourselves on knowing our customers' processes and being able to provide flow control solutions. Triple S is also an authorized automation facility for Mogas, Clarke, L&T and other valve lines we represent.

Severe Service Specialists is a subsidiary of FloWorks International LLC, which is a privately held company located in Pasadena, Texas.

The Inside Sales Representative is responsible for developing customer relationships by identifying customer needs, informing customers about the company's products or services, providing solutions and recommending new and better products. Handles customer requests and issues via telephone, fax or email. Coordinates with the outside sales team and other departments to ensure that customers receive the best service possible. Respond to customer order and quotation requests received via outside salespersons, telephone, e-mail, written, and faxed correspondence.

Some of the exciting things you will do in this role...

• Responsible for entire order processing which includes assigning, reviewing, approving and distributing customer order documents to all appropriate departments.
• Responds to internal and external inquires in a timely manner ensuring all requests have been handled and completed daily.
• Provides pricing and delivery information.
• Performs follow-up to ensure timely shipment of materials and customer satisfaction.
• Maintains strong working relationships with Customers and Vendors.
• Resolves customer service issues. Tracks open sales orders.

A must...

• Knowledge of inventory sales.
• HS Diploma or GED required. 0-2 years of experience in area of responsibility.

The perks of working here....

• Tuition Reimbursement
• Competitive Pay + Bonus
• Medical, Dental, Life, and Supplemental Benefits
• 401(K) retirement plan + up to 4% company matching
• Employee Referral Program
• Volunteer Time Off

This information indicates the general nature and level of work performed by associates in this role. It is not designed to contain a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this role. This description supersedes any previous or undated descriptions for this role. Management retains the right to add or change the duties of the position at any time. Questions about the duties and responsibilities of this position should be directed to the reporting Manager or Human Resources.

FloWorks is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, or protected veteran status. FloWorks is committed to fostering a culture where every individual is valued and empowered to contribute to a shared success.

FloWorks participates in the US Government's E-Verify program.