Program Coordinator, Professional Selling Certificate

The mission of the Professional Selling Program (PSP) is to prepare students for successful careers in consultative selling. Graduates of the program will help consumers and businesses define their needs, understand and evaluate buying options, facilitate effective purchase decisions, and forge enduring relationships. The program serves two broad constituencies: students and industry partners.

The PSP Certificate Program Coordinator is responsible for independently managing various aspects of the Professional Selling Program with limited direction from their supervisor. The Program Coordinator will schedule, plan and execute multiple Sales Program events, track program budgets and expenses, develop communication materials, manage student experiential submissions, serve as a liaison to business partners, and more. This position may supervise student workers.

The Program Coordinator serves as a vital member of the School's staff and a resource to ensure that the PSP certificate offered by the School delivers a high-quality experience and adds value to the professional development of students. This position will interact with a wide-ranging group of people (faculty, staff, students, external sponsors, donors, and business partners) across multiple academic disciplines. Due to events, some evenings and weekends may be required.

This is a full-time, twelve-month, benefits-eligible, regular appointment. The position is designated as on-campus. Alternative and flexible work schedules will be evaluated as per KU policy and School guidelines. Pay and benefits are competitive.

90% - Professional Selling Program (PSP) Certificate Support: Work independently to manage a wide range of duties within the PSP, delivering high-quality experiences for students, faculty, and business partners. Responsibilities include contributing to improving program visibility and outcomes, managing student experiential activities, managing day-to-day operations, organizing program events and fostering constituent relations. The coordinator also manages campus visits, develops program materials, and tracks program data to ensure continuous improvement. Specific duties include but are not limited to:

• Collaborate with PSP faculty to develop an event portfolio and calendar, ensuring alignment with the program goals and the School's events staff for seamless execution.
• Collaborate with faculty, School departments, and community partners to enhance program visibility, maximize outreach, and ensure the program's integration with other School initiatives (e.g. Professionalism Program, Career Services)
• Plan and implement the annual KU King's Sales Competition including developing competition schedule, managing registrations, travel, accommodations, event logistics, facilities, guests, and VIPs.
• Plan, organize and implement a growing schedule of sales-related events, such as networking mixers, sales summits, team and ambassador interviews, and mock interviews.
• Track program requirements, student attendance, budget expenditures, and event details, ensuring accurate records in relevant platforms (e.g., eProgram professionalism, HireJayhawks).
• Use data and metrics to generate reports as needed.
• Provide insights to the PSP Director for shaping program objectives based on student feedback, data, and partner information.
• Resolve most day-to-day program issues independently, exercising judgment in addressing student, faculty, and partner concerns. Recognize and escalate complex or sensitive matters to PSP Director when appropriate, ensuring timely and effective resolution.
• Manage supplies, contracts, agreements, and certifications, ensuring timely renewals and payments.
• Develop and update promotional, educational, and informational materials related to program activities.
• Approve and manage experiential point submissions, verify internships, and check student progress toward graduation.
• Monitor student progress and graduation requirements within the program. Communicate and troubleshoot with seniors.
• Manage the creation and distribution of certificates and pins to graduating students.
• Communicate programming updates to business partners and coordinate their campus visits, including visitor tracking, parking permits, and video board announcements.
• Coordinate partner visits to classrooms, manage registrations for sales teams participating in competitions, and assist faculty in tracking student progress in certificate programs.
• Assist with sales ambassador programming as needed.
• Mentor and supervise student assistants and volunteers, providing proper recognition, as needed.
• Complete other PSP related duties as assigned.

10% - Service and other related duties:

• Serve as a resource to other certificate support staff within the School. May train or provide short-term coverage for other certificate support staff.
• Participate as an active and valued member of the School of Business Staff.
• Attend business school staff and faculty assembly meetings as needed.
• Participate in school and university wide committees and groups as requested.
• Complete other job-related duties as assigned.

A complete application requires:

• on-line application
• current resume
• a cover letter addressing required qualifications
• complete contact information for three professional references

Application review begins June 23, 2025. To ensure consideration, please apply prior to that date.

Kristen Helling: khelling@ku.edu

Minimum $47,000

Monday June 23, 2025

Monday August 4, 2025