PLM Associate, Product Operations

New Era Cap, LLC. is an international lifestyle brand headquartered in Buffalo, NY with an authentic sports heritage that dates back over 100 years. Best known for being the official on-field cap for MLB, official sideline cap for NFL, and official on-court cap for NBA, New Era Cap is the brand of choice not only for its headwear collection, but also for its accessories and apparel lines for men, women and youth. The brand is worn as a symbol of self-expression by athletes, artists and some of the most interesting people around the globe. New Era Cap encourages people to truly express their personal style and individuality through its products.

Since 1920, this family-owned business has hired employees who are masters of their craft. We are innovators, architects of culture, experts, and forward thinkers. We demand excellence because we pride ourselves on the quality of our products and the authenticity of our brand.

Interested in working with us? Check out this exciting opportunity at New Era Cap's Headquarters (HQ) building located in downtown Buffalo, NY. This role is 100% on-site, encouraging employees to collaborate and connect in person five days a week. HQ offers an inviting atmosphere, complete with an on-site cafe, fitness center, and Flagship store.

Apply to join New Era's team!

The PLM Associate, Product Operations is responsible executing and supporting data management needs, guided by direction from the management team. The primary focus will be the efficient and accurate implementation of data within our Product Lifecycle Management (PLM) system, particularly for Bills of Materials (BOM), while promoting best practices in change management and PLM processes.

Success in this role requires agility, responsiveness, and the ability to thrive in a fast-paced, data-driven environment. Although this role does not have creative responsibilities, experience with Adobe Suite products is a plus. You'll be a proactive problem-solver, eager to identify opportunities for process improvement and implement effective solutions.

As a PLM Associate, you will also provide critical transactional support to the Product & Graphic Operations team-ensuring that all design elements, including color, fabric, trims, and logos, are accurately translated into production-ready assets and aligned with our PLM standards.

Responsibilities

• Execute program data entry deliverables in relationship to adopted product designs for fabric, treatment, and color
• Meet or exceed timelines associated with merchandising calendars for multiple overlapping deadlines
• Work directly with Design groups to build BOMs for program and custom projects
• Replicate data across all leagues/teams with high-level speed and accuracy
• Communicate proactively with the project teams on schedule, issues, and deliverables related to data management
• Suggest and establish process improvements focused on data management and efficiencies
• Execute quick BOM setup and updates to support Production needs
• Proactively provide troubleshooting and root cause analysis
• Collaborate with Supply Chain, Design, Merchandising and other supporting functions in order to accurately input new data and document changes as part of the product design processes
• Assist in maintaining data and digital assets used by Design and Design Operations
• Act as an advocate of PLM best practices, methods, and processes
• Understand and utilize multiple New Era project tracking systems
• Keep all sensitive matters confidential
• Other duties as assigned

Knowledge, Skills and Abilities

• Ability to follow specific instructions and procedures based on established processes
• Individually manage multiple projects on a daily basis while meeting established deadlines
• Demonstrate excellent organizational skills and attention to detail
• Represent the brand in all actions and decisions
• Positive attitude and able to work in fast paced environment
• Working knowledge of Microsoft Office
• Experience with Product Lifecycle Management (PLM) preferred
• Understanding of licensed sports league, team and logo rules and guidelines preferred

Education and Experience

• Bachelor's degree in a technical or business-related field required; additional experience in lieu of degree
• Zero (0) to One (1) year of experience a business setting
• Proficiency in Adobe Creative Suite (Illustrator, Photoshop, etc.) is a plus
• Knowledge of sportswear or apparel industry is a plus
• Portfolio is preferred, but not required

Travel Requirement

• The location for this position is 100% on-site in Buffalo, NY
• 0% to 5%; domestic and/or global

New Era Cap, LLC is an Affirmative Action and Equal Opportunity Employer that believes in inclusion and does not discriminate against any candidate or employee on the basis of race, color, sex, age, religion, national origin, sexual orientation, gender identity, disability, veteran status, genetics, or any other basis protected by applicable local, state or federal laws.

The salary range for this posted position is $43,000-$49,000 (plus bonus & benefits) and pertains to candidates located in Western New York. Actual compensation will fall within this range and is determined by a wide array of factors including but not limited to skill set, education, essential job duties and requirements, and necessary experience.

Our casual work environment celebrates individuality and encourages employees to showcase their personal style. We pride ourselves on offering competitive compensation, a generous PTO policy, along with world-class benefits designed to promote health, financial stability, and personal growth.

As an employee, you'll enjoy a range of perks, including paid parking, exclusive discounts on apparel and headwear, and professional development opportunities right here on-site. We can't wait for you to experience all that our dynamic workplace has to offer!

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