Content Specialist

Think Consulting is actively seeking a Content Specialist to join our Knowledge Management team. This individual will play a key role in creating and maintaining content for Medicare and Marketplace programs, ensuring accuracy, clarity, and compliance with current regulations.

Key Responsibilities:

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  Develop and revise content products based on user feedback and regulatory updates

  
  
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  Ensure content accuracy and alignment with plain language standards

  
  
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  Collaborate with internal teams to resolve content-related inquiries

  
  
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  Maintain up-to-date contact info for contractors and partners

  
  
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  Track and manage content revisions and client feedback using workflow tools

  
  
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  Meet project deadlines and support cross-functional initiatives

  
  

Qualifications:

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  Bachelor's degree with 3+ years of related experience, or associate degree with 5-7 years of experience

  
  
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  Proficiency in MS Word and Excel

  
  
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  Familiarity with Medicare, Marketplace programs, and call center environments preferred

  
  
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  Strong analytical, communication, and project coordination skills

  
  

Equal Opportunity Employer, including disability and protected veteran status