Clinical Care Manager - Southeast

Bay Cove Human Services' mission is to partner with people to overcome challenges and realize personal potential. Bay Cove pursues this mission by providing individualized and compassionate services to people facing the challenges associated with developmental disabilities, mental illness, substance use disorders, and homelessness at more than 175 program sites throughout Greater Boston and Southeastern Massachusetts.

Job Summary:

We are seeking a Clinical Care Manager - Licensed Clinician (CMM) who will be an integral member of the Care Teams that will deliver care coordination services to MassHealth members. The CMM collaborates with their respective Community Partner team and the clinical staff of each Enrollee's ACO/MCO's plan to minimize duplicative efforts, promote integrated care, ensure quality and continuity of care, and support the values of person centered planning, Community First and SAMHSA Recovery Principles.

Responsibilities:

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  Conducting outreach to and engaging enrollees enrolled in ACO and referred for CP program.

  
  
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  Conduct comprehensive assessment of enrollees including the medical, psychiatric and social issues of enrollees served.

  
  
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  Organize and facilitate the effective functioning of the Interdisciplinary Care Team (ICT), including coordinating meetings, facilitating communication and documentation.

  
  
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  Monitor the enrollee's health status and needs and provide nursing and medical care coordination, including revising health related treatment goals and plans in collaboration with the enrollee and the team.

  
  
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  Coordinate the development, implementation, monitoring and review of the enrollee care plans, including health care strategies.

  
  
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  Collaborate closely with PCP and other health care providers regarding changes in services, care transitions, crisis intervention; while focusing on continuity and quality of enrollee care and potential efficiencies and cost-savings.

  
  

Qualifications:

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  Solid understanding of person-centered and strengths-based principles and modalities.

  
  
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  Experience working with people living with SMI and/or SUD.

  
  
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  MA license to practice independently (LICSW, LMHC) preferred.

  
  
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  Knowledge of clinical and psychiatric rehabilitation values, principles and techniques.

  
  
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  Ability to triage/balance competing priorities.

  
  
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  Ability to work independently as well as part of a multidisciplinary team.

  
  
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  Effective communication skills- ability to facilitate, exceptional customer service; organizational skills.

  
  
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  Strong organizational and time management skills.

  
  
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  Demonstrated experience in clinical and case management.

  
  
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  Problem solving skills - demonstrated experience in evaluating all aspects of a problem or opportunity and making or facilitating appropriate and timely decisions.

  
  
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  Driving is a requirement for this position using a personal vehicle.

  
  

Bay Cove Human Services is an Equal Opportunity Employer and does not discriminate on the basis of race, ethnicity, religion, sex, gender identity or expression, national origin, sexual orientation, disability, age, veteran status, or any other groups as protected by Massachusetts or federal law. All qualified candidates, regardless of background, are encouraged to apply.

Bay Cove Human Services does not offer visa sponsorships at this time and will require candidates to be authorized to work in the United States.