Manager - Clinic Operations - Immediate Care

• Position: Manager - Clinic Operations - Immediate Care
• Locations: Arlington Heights, Addison, Lombard, Hinsdale, Oak Park, Bolingbrook, Oswego, Naperville, IL
• Full time, 40 hours/week
• Varied hours
• Required Travel: Yes

What you will do:

• Demonstrates the knowledge and skills necessary to provide care appropriate to the age of patients served. This includes knowledge of the physical and psychological needs of patients served and the ability to respond appropriately to those needs.
• Demonstrates clinical knowledge in the area of specialty.
• Facilitates quality improvement in department-based initiatives.
• Oversees the implementation and evaluation of the standards of patient care for the program incorporating and developmental status.
• Mentors and coaches staff in the development of their capabilities and understanding of their role, utilizing concurrent feedback, and role modeling and leadership skills. Supports and enhances professional growth.
• Maintains climate conducive to open and positive communication. Fosters autonomy of professional staff. Communicates with patient, parent or significant other based on level of comprehension and understanding.
• Supports and ensures that staff possesses the knowledge and skills necessary to provide age-appropriate care by identifying physical, psychosocial and developmental needs and adapting interventions accordingly.
• Cultivates an atmosphere of patient focused care.
• Procedures: Ensures that staff performs procedures utilizing approaches and equipment appropriate to the patient's age and size.
• Patient Education: Ensures that staff provides information and instructions at a level of understanding appropriate to the comprehension level of the patient/family and/or significant other.
• Evaluates environmental factors for safety and adherence to regulatory agencies. Maintains safe and cost- effective delivery.
• Maintains proficiency in system-wide computer system.
• Supports the principles for Relationship Based Care
• Participates and leads in a Shared Governance environment that supports nursing excellence
• Works with manager of front-end operations to oversee staff.

What you will need:

• Education: Bachelor's Degree or higher in a relevant healthcare field
• Current State of Illinois licensure or certification
• Current CPR Certification issued by American Heart Association
• A valid driver's license if the incumbent is selected to perform related duties at an off-site location. If the incumbent uses their personal vehicle, the incumbent must maintain automobile liability coverage as required by law and evidence of such coverage may be requested.
• Experience: Minimum of three years of ambulatory management experience
• Preferred Skills: Strong supervisory skills, excellent leadership, and budgeting/financial skills. Exceptional interpersonal skills. Excellent verbal and written communication skills. Proven leadership in change management and conflict resolution

Benefits:

• Eligibility for our Annual Incentive Plan, which offers the potential to earn a certain percentage amount of your base salary based on organizational performance. (For AIP eligible positions)
• Premium pay for eligible employees
• Career Pathways to Promote Professional Growth and Development
• Various Medical, Dental, Pet and Vision options
• Tuition Reimbursement
• Free Parking
• Wellness Program Savings Plan
• Health Savings Account Options
• Retirement Options with Company Match
• Paid Time Off and Holiday Pay
• Community Involvement Opportunities

Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties. Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals - Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) - all recognized as Magnet hospitals for nursing excellence. For more information, visit www.endeavorhealth.org.

When you work for Endeavor Health, you will be part of an organization that encourages its employees to achieve career goals and maximize their professional potential.

Please explore our website (www.endeavorhealth.org) to better understand how Endeavor Health delivers on its mission to "help everyone in our communities be their best".

Endeavor Health is committed to working with and providing reasonable accommodation to individuals with disabilities. Please refer to the main career page for more information.

Diversity, equity and inclusion is at the core of who we are; being there for our patients and each other with compassion, respect and empathy. We believe that our strength resides in our differences and in connecting our best to provide community-connected healthcare for all.

EOE: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor