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Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented Team.
Job Title: Professional - Project Manager
Location(s): Washington, DC (Remote)
Job Description:
- We are seeking a proactive, detail-oriented Project Manager to join our dynamic team as a full-time contractor. This expert-level role will support the ongoing performance, usability, and optimization of a complex web platform used to deliver engaging experiences to our audiences. The ideal candidate brings a systems-savvy mindset, strong analytical and communication skills, and a passion for continuous improvement.
- This role spans multiple functional areas, including reporting and analytics, technical troubleshooting, coaching and support for internal users, content and campaign assistance, and platform enhancements based on user feedback and industry best practices.
Key Responsibilities
- Platform & System Support
- Act as a subject matter expert across several digital systems that support a complex web platform.
- Provide day-to-day user support and coaching across systems (CMS, analytics tools, SharePoint/Teams).
- Troubleshoot issues, identify bugs, and liaise with technical teams as needed.
- Maintain and update user-facing training materials and documentation.
- Analytics, Reporting & Insights
- Generate regular and ad hoc performance reports using tools such as Adobe Analytics, Excel and PowerPoint.
- Translate complex data into clear, actionable insights.
- Monitor key metrics and consumer journeys to inform decision-making and strategy.
- Platform Optimization & Strategy
- Understand the platform architecture and end-to-end consumer experience in detail.
- Stay informed on digital experience best practices, tools, and technologies.
- Gather and analyze internal and external user feedback to recommend platform enhancements.
- Prepare thoughtful recommendations that align with the organization's voice and styleguide. Provide project management to successfully implement new initiatives and features.
- Support effective change management and prioritization of future development.
- Marketing Support
- Ensure digital campaigns are set up correctly for tracking and performance measurement.
- Identify opportunities to improve processes and workflows; implement changes where appropriate.
- Source visuals and draft copy for internal and external campaign assets.
Required Qualifications
- Proficiency in Microsoft Office, with intermediate Excel skills.
- Intermediate experience with at least one content management system and Adobe Analytics-or a demonstrated ability to quickly learn and navigate similar platforms.
- Familiarity with Microsoft SharePoint and Teams (intermediate level preferred).
- Self-starter with excellent time and project management skills.
- Strong organizational, teamwork, and problem-solving abilities.
- Clear and concise communication skills, both written and verbal.
- Ability to distill complex information and present it in meaningful, audience-appropriate ways.
- Strong attention to detail and commitment to accuracy.
- Demonstrated alignment with mission and strong customer service orientation.
- Experience as a product owner, digital strategist, or similar role preferred.
- Work samples will be requested as part of the interview process.
Ampcus is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veterans or individuals with disabilities.
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Ampcus, Inc
May 19, 2025